Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Grand Appliance and Tv Downers Grove, Il - Downers Grove, IL

4.8
Get directions

About this business

Looking for premium products? Grand Downers Grove has you covered. Whether you want to upgrade from the mainstream with designer appliances from the likes of Bosch, Electrolux, GE Cafe, GE Profile or KitchenAid or go all out with chef-inspired luxury appliances from BlueStar, Jenn-Air, GE Monogram, Sub-Zero, Thermador, Wolf and more, we have the right selection for you. If it's premium audio-video you seek, shop our selection of Samsung SUHD LED TVs, LG Super UHD LED and OLED TVs and SONOS wireless music and home theater pro... read more

Location details

1205 Butterfield Rd, Downers Grove, IL, 60515, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.8856 reviews
Select a rating
Mike P.'s profile image
Mike P. 
on Birdeye

a month ago

Horrible, horrible, horrible. This store has ZERO customer service. They have sent someone to fix our stove twice and 3 months later the stove is still not working. We paid over $2,0000 for our stove, it is a couple weeks after the warranty ended and the first time we tried to use the cleaning feature on the bottom oven it didn’t work. Then they send someone from a company in California to repair our stove and this person knew nothing about the stove. But he said it would cost $500.00 for the repair. Please be warned: they t... read more

Kevin M.'s profile image
Kevin M. 
on Birdeye

3 years ago

Too painful to recount the entire sad experience with Grand Appliance. Let's just say they are great at sales, but should you run into any delivery, installation, or defective merchandise issues as I did, their customer service consists of promises to call you back - which they never do. Try this: Call their number, then hit "2" for service. Stay on hold until you need a shave. Call again, but this time hit "1" for sales. Instant pick-up. 'Nuff said. 

Frequently asked questions about Grand Appliance and Tv Downers Grove, Il

How is Grand Appliance and Tv Downers Grove, Il rated?

Grand Appliance and Tv Downers Grove, Il has a 4.8 star rating with 856 reviews. 

When is Grand Appliance and Tv Downers Grove, Il open?

Grand Appliance and Tv Downers Grove, Il is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com