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Granato Group
- Physical Therapy
- McLean, VA
About this business
We are able to deliver proven and consistent care at every stage of therapy and wellness. Our team specializes in whole-family assessment and treatment, allowing for more effective treatment and lasting results.
Location details
1360 Beverly Rd #200, Suite 200, McLean, VA, 22101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I am starting to 100% believe that the billing department is so horrible with this group so that you will continue to need therapy to deal with the stress. I changed insurance and even after multiple notifications and confirmation they still were billing my old insurance. They tell you, it is your responsibility to contact their 3rd party billing group to fix the issue. Which if you provided the wrong insurance then that's on you not me. Also, I highly suggest refusing to let them keep a card on file or they will over bill f... read more
The billing and administration in this company is appalling. I would have though you would have to make extra effort to be so terrible.
Don’t go here unless you would like to be the victim of insurance fraud, theft and overcharging. This place is a scam.
I first started seeing this group in October of 2017 and continued through March 2019. January 2020 they decided to send me an invoice OVER A YEAR LATER for some sessions in Jan 2019, although they had my credit card information to charge any co-pays at the time. On the invoice it said one fee for a new patient intake. I was clearly a new patient in 2017, so this cannot be true. Every time I try to reach out to get details on this because I don't believe it is correct, they will not answer the phone and only reply to email. ... read more
The billing department is terrible. They sent both of my accounts to collections. One account I did not receive any invoices for so I had no idea I had a balance. The other account I contacted them about in February. They told me not to pay the bill until they looked into the questions I had about it. This week (June) I received a call from a collection agency about that bill. But they never got back to me after the February contact. I have tried to email their billing department all week, but have not received any return em... read more
Billing department is horrible.
I am very happy with their services, but I have been tremendously disappointed by their billing office. After a few exchanges with them, I decided to discontinue their services :(
Frequently asked questions about Granato Group
How is Granato Group rated?
Granato Group has a 3.3 star rating with 76 reviews.
When is Granato Group open?
Granato Group is closed now. It will open at 8:00 a.m.
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