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Gracefully Natural
- Beauty
- Rocky Mount, VA
About this business
This company offers natural body care and skin care products.
Location details
1529 Franklin St, Rocky Mount, VA, 24151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have been reaching out for a month over a refund with no response they canceled my order told me I couldn’t reorder but issued my refund to a gift card and now refuse to communicate with me. The owners mother messaged me threatening me and the whole business practice is sketchy I would like my refund for orders ******. ******
They won’t take responsibility for their packing mistakes! Product leaked and soaked the shipping box. Only received about 1/2 of my order do to this! It wasn’t damaged by shippers! Will never purchase another product from them. Not worth the money if you receive damaged product and they refuse to refund or replace!??
Business response:
Due to our policy we only offer store credit which customers agree too BEFORE purchasing. (Terms and conditions box must be checked in order to checkout online) We did everything correctly according to our policy.
Frequently asked questions about Gracefully Natural
How is Gracefully Natural rated?
Gracefully Natural has a 4.9 star rating with 800 reviews.
When is Gracefully Natural open?
Gracefully Natural is open now. It will close at 7:00 p.m.
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