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Grace Lutheran Communities - Prairie Pointe Rehab Suites
- Rehabilitation Center
- Altoona, WI
About this business
Location details
286 N Willson Dr, Altoona, WI, 54720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They hire people with zero empathy or compassion. Folks that will bully homeless people and strangers alike. Brenda Moss has absolutely no business working there at all. I will make sure to let everyone I know in the business about her. I don't suggest you put your loved ones in a facility that allows such horrid people to work there.
They hire people with zero empathy or compassion. Folks that will bully homeless people and strangers alike. Brenda Moss has absolutely no business working there at all. I will make sure to let everyone I know in the business about her. I don't suggest you put your loved ones in a facility that allows such horrid people to work there.
I really had high hopes for this facility for my 86-year-old aunt. However, they did not provide her with the care that she signed up for (and was paying a high price for). For example, when she would push her call- button, it would often take over 30 minutes for someone to arrive to help her. One morning, her call button didn't work (and nobody came to check on her) so in desperation she called me. I attempted to call every number I had for the facility, but no one answered, so I drove to her. Throughout her time there, we ... read more
SHORT STAFFED-Do not believe when they give you staffing ratios. They are lying. The House manager lied to my face about ratios when I was getting a tour. My family member waited, often, for 40+ minutes to get call light answered. The staff are wonderful but are so over worked. The facility is nice. Only once per day PT and OT. Would be nice to have more often and have a set schedule for these services so that Nursing staff have ability to have patient fed and ready.
SHORT STAFFED-Do not believe when they give you staffing ratios. They are lying. The House manager lied to my face about ratios when I was getting a tour. My family member waited, often, for 40+ minutes to get call light answered. The staff are wonderful but are so over worked. The facility is nice. Only once per day PT and OT. Would be nice to have more often and have a set schedule for these services so that Nursing staff have ability to have patient fed and ready.
Frequently asked questions about Grace Lutheran Communities - Prairie Pointe Rehab Suites
How is Grace Lutheran Communities - Prairie Pointe Rehab Suites rated?
Grace Lutheran Communities - Prairie Pointe Rehab Suites has a 2.7 star rating with 9 reviews.
When is Grace Lutheran Communities - Prairie Pointe Rehab Suites open?
Grace Lutheran Communities - Prairie Pointe Rehab Suites is closed now. It will open tomorrow at 9:00 a.m.
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