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Gotcha Covered North Suburbs
- Home Services
- Andover, MN
About this business
Location details
14227 Olive St NW, Andover, MN, 55304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad customer service. Claims to be a custom designer and misleads with samples and follow through with customers. Over priced and does not work with the customer. Throughs the install on a separate company that does not call, leave messages, text or e-mails. Huge disappointment and a lot of money lost with this company. I was looking for a custom designer to help with decisions on my color approach on a project. Hardware sample for rods were supposed to be an oil rubbed bronze look to match my hardware and decor. It showed u... read more
Bad customer service. Claims to be a custom designer and misleads with samples and follow through with customers. Over priced and does not work with the customer. Throughs the install on a separate company that does not call, leave messages, text or e-mails. Huge disappointment and a lot of money lost with this company. I was looking for a custom designer to help with decisions on my color approach on a project. Hardware sample for rods were supposed to be an oil rubbed bronze look to match my hardware and decor. It showed u... read more
Business response:
Dear ********,Thank you for your feedback. I would like to address the concerns you've raised regarding your recent experience with Gotcha Covered.Regarding pricing, the agreed-upon pricing was outlined in the signed contract. If there had been any concerns with the cost, we would have been happy to address them before moving forward with the project.For the installation, we partner with a third-party installer who is responsible for scheduling and communication. According to our records, they attempted to contact you on mul... read more
First, I would stress that the company name as listed here is incorrect. The new owner, ***************************, took over this location about a year ago and the correct name is now "Gotcha Covered Southshore". Forget the previous owner. New management, new owner. PLEASE know if you are looking for a window treatment company in the South Shore area, this company is absolutely worth checking out. I give ****** the highest accolades for his products and service. Go to his website and read the reviews. Feel confident in ***... read more
In November 2021, we moved to Apollo Beach and contracted with Gotcha Covered fir window treatments for my new home. The store owners er, Sharon W*** took a check in the amount of $5 300 ad a 50/50 deposit towards our purchase. They have since left town and absconded with our deposit and closed their doors and do not return our calls,
Frequently asked questions about Gotcha Covered North Suburbs
How is Gotcha Covered North Suburbs rated?
Gotcha Covered North Suburbs has a 4.7 star rating with 33 reviews.
When is Gotcha Covered North Suburbs open?
Gotcha Covered North Suburbs is open now. It will close at 6:00 p.m.
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