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Gopro
- Business Services
- San Mateo, CA
About this business
Location details
3000 Clearview Way, San Mateo, CA, 94402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dear GoPro Support, I am writing to express my deep disappointment and frustration with the level of customer service I’ve received—or rather, not received—from your team. Over the past week, I have been waiting for a response regarding an issue, and despite multiple follow-ups, I have yet to hear anything. The lack of timely communication is unacceptable, especially from a company of your scale and reputation. To make matters worse, the removal of the live chat feature has significantly degraded the quality and speed of sup... read more
I've been trying to get my gopro fixed for over 2 years now..gopro ignores my emails..get it together gopro it's been 2 ..is anybody there to answer my emails..HELLO. HELLO.HELLO
I HAVE AN EFFECTIVE PRODUCT ΑΝΔ Ι ΗΑΩΕ ΒΕΕΝ talking to go pro support since 23/06 adn up to know i have now support. I even paid €99.99 for GoPro Premium expecting priority support as promised, but I’ve received zero assistance. Very disappointing. Can someone please help me? @GoProHelp #GoPro #CustomerServiceFail#neveragain #gopronot
DO NOT BUY THIS OVERPRICED P.O.S. GO BUY A DJI Osmo Action 5 Pro INSTEAD.GoPro Overheats under water even faster on land , has blackouts when recording contentes,freezes, battery life sucks and files always get corrupted.Shame on you gopro selling this defective crap to everyone.Im glad there is a much better alternative that doesnt do what ALL GO PROS HAVE A PROBLEM WITH.Again DJI OSMO ACTION 5 IS THE WAY TO GO.Forget all these PAID UTUBERS LYING ABOUT HOW GOOD GOPRO IS
The absolute worst customer service, no one on their team knows how to solve any problem. A sign that this company is quickly dissolving to competitors.
Frequently asked questions about Gopro
How is Gopro rated?
Gopro has a 2.8 star rating with 255 reviews.
When is Gopro open?
Gopro is closed now. It will open tomorrow at 9:00 a.m.
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