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Gopro

2.8

About this business

Location details

3000 Clearview Way, San Mateo, CA, 94402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8257 reviews
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Harald Fiedler's profile image
Harald Fiedler 
on Google
a month ago

Ich habe die GoPro Hero 12 direkt über den offiziellen GoPro-Webshop gekauft – samt kostenpflichtigem Cloud-Abo. Meine Erfahrung ist leider durchweg negativ. Die Kamera lässt sich am Mac nicht normal auslesen – sie wird im Finder nicht angezeigt, friert beim Anschluss ein und reagiert auf keine Eingaben. Statt einer einfachen Dateiübertragung wird man auf die schlecht gemachte „Quik“-Software gezwungen, die langsam, instabil und unübersichtlich ist. Ein Zugriff wie bei einem USB-Stick? Nicht möglich. GoPro hat bewusst die Ma... read more

Jack Martin's profile image
Jack Martin 
on Google
a month ago

GoPro has the worst customer service I have ever received. Buy something else 

Asparuh Petkov's profile image
Asparuh Petkov 
on Google
a month ago

Dear GoPro Support, I am writing to express my deep disappointment and frustration with the level of customer service I’ve received—or rather, not received—from your team. Over the past week, I have been waiting for a response regarding an issue, and despite multiple follow-ups, I have yet to hear anything. The lack of timely communication is unacceptable, especially from a company of your scale and reputation. To make matters worse, the removal of the live chat feature has significantly degraded the quality and speed of sup... read more

MoonShineRC's profile image
MoonShineRC 
on Google
2 months ago

I've been trying to get my gopro fixed for over 2 years now..gopro ignores my emails..get it together gopro it's been 2 ..is anybody there to answer my emails..HELLO. HELLO.HELLO 

AutoStatus Accessories's profile image
AutoStatus Accessories 
on Google
2 months ago

I HAVE AN EFFECTIVE PRODUCT ΑΝΔ Ι ΗΑΩΕ ΒΕΕΝ talking to go pro support since 23/06 adn up to know i have now support. I even paid €99.99 for GoPro Premium expecting priority support as promised, but I’ve received zero assistance. Very disappointing. Can someone please help me? @GoProHelp #GoPro #CustomerServiceFail#neveragain #gopronot 

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Frequently asked questions about Gopro

How is Gopro rated?

Gopro has a 2.8 star rating with 257 reviews. 

When is Gopro open?

Gopro is closed now. It will open tomorrow at 9:00 a.m. 

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