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Goosehead Insurance - Chase Reeves
- Insurance
- Gilmer, TX
About this business
Location details
111 N Trinity St, Gilmer, TX, 75644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I've had 2 claims to file with this office since I've signed up with them and I've never gotten through to anyone when I need them during business Hours listed. Chase does get back to me but much later after many calls or text... I will be switching after this.
Poor communication
I’ve had an extremely disappointing experience with Chase's office. They repeatedly recorded the wrong name and address on my insurance documents, gave unauthorized access to cancel my policy, and even shared my personal information with a solicitor. Despite numerous attempts to contact Chase over the past two months, he has not responded. The matter has been escalated with Goosehead, and I am pursuing further action to hold this office accountable. I strongly caution others to be aware before doing business here.
Extremely pleased with their responsiveness, and the effort made to ensure the understanding of my policy. Would definitely recommend to see how they can help you.
Chase made getting home insurance so easy! He answered every question we had almost immediately and was very professional.
Frequently asked questions about Goosehead Insurance - Chase Reeves
How is Goosehead Insurance - Chase Reeves rated?
Goosehead Insurance - Chase Reeves has a 4.1 star rating with 14 reviews.
When is Goosehead Insurance - Chase Reeves open?
Goosehead Insurance - Chase Reeves is open now. It will close at 5:00 p.m.
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