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Good Works Auto Repair, LLC
- Auto Repair
- Tempe, AZ
About this business
We are a family owned Auto Repair Shop with ties to the East Valley Community going back 3 generations. We have the best warranty in the area at 5 years / 60,000 miles. Our excellent team of highly trained, certified automotive technicians work hard to get you back on the road as soon as possible. We offer free shuttle service, and we have rental cars on site for your convenience. If you are looking for honest "Auto Repair Near Me", look no further. We are you're one stop shop for an Oil Change, New Tires, Brake Repair, Alig... read more
Location details
2348 E Broadway Rd, Ste 141, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was charged $223.46 for an inspection I did not consent to, and was not informed of the cost beforehand. I believe this charge was unfair, deceptive, and imposed under coercion. Details of your complaint On May 23, 2025, I took my car to [Insert Business Name] and specifically requested only an oil leak inspection. At no point did the staff inform me that the inspection would cost $223.46. However, they went ahead and performed multiple unrelated checks without my approval. Later, they told me the repair would cost over $1... read more
I was charged $223.46 for an inspection I did not consent to, and was not informed of the cost beforehand. I believe this charge was unfair, deceptive, and imposed under coercion. Details of your complaint On May 23, 2025, I took my car to [Insert Business Name] and specifically requested only an oil leak inspection. At no point did the staff inform me that the inspection would cost $223.46. However, they went ahead and performed multiple unrelated checks without my approval. Later, they told me the repair would cost over $1... read more
Business response:
Thank you for your feedback. Ms. ** visited our shop requesting a fluid leak evaluation. At the time of check-in, she completed our entry form and was informed of the diagnostic fee associated with evaluating her vehicle. She acknowledged and approved the fee prior to leaving the vehicle with us.After completing a thorough inspection and preparing a full vehicle health report, we shared the findings with Ms. ** for her review. Upon discussing the recommended services and related costs, she chose not to proceed with the repai... read more
We've been taking our cars here for over 13 years now! I would not go anywhere else. The waiting room is so pretty and clean! The technicians get to know your car and your driving habits. The Service Writers explain everything in detail and tell you what you can put off and what you need to do, so I can plan for upcoming service. They welcome dogs and give out dog treats!! They have a FREE, fully stacked snack bar with treats, cold drinks and coffee. You can even pick up a reusable water bottle that I use at the gym. They ha... read more
I would give this business a better star review because the work itself is good, but the price gouging is ABSOLUTELY *******RIDICULOUS!!!! They quoted me over $2000 for an A/C problem that I was able to fix myself (beginner car knowledge). Also, I purchased the lifetime battery warranty for an $20- so I wouldn't have to pay for a new battery every year- but charged $70 for installation! Why charge $70 for installation when O'Reilly's does it for free. Absolute joke! It's auto businesses like this that push customers to go to... read more
Business response:
Dear ****, regarding the claim that we charged you $70 for changing out your battery, I must bring your invoice, #***** and explain the charge(s). The battery warranty cover the replacement battery, it does not cover the installation, ($26.89) which includes cleaning of the terminals, nor the cost of the warranty certificate replacement, ($20) which cover the newly installed battery for life (again). It also doesn't include the sales tax. (78 cents), nor the hazmat fee ($5) that we charge for the battery handling and disposa... read more
Frequently asked questions about Good Works Auto Repair, LLC
How is Good Works Auto Repair, LLC rated?
Good Works Auto Repair, LLC has a 4.4 star rating with 734 reviews.
When is Good Works Auto Repair, LLC open?
Good Works Auto Repair, LLC is open now. It will close at 5:30 p.m.
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