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Good Sports Outdoor Outfitters
- Sports Wear
- San Antonio, TX
About this business
Location details
12730 W I-10 Ste 300, Ste 300, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedHad an order of boots that were accidentally shipped to the incorrect address (this was not Good Sport's fault, but the carrier). Called one time - dealt with only one person, and they had me a new pair of boots shipped the very next day. So far, Good Sports gets 5 stars from me. Great customer service! Thanks, Nick!
Business response:
Hi Drew, thanks for taking the time to write this awesome recommendation! We're glad to hear that Nick was able to make the shipping process seamless for you, I will make sure to pass this on to him. Once again thank you for sharing your experience with Good Sports, let us know if we can help you with anything else in the future.
Business response:
We gladly accept returns up to 60 days from the delivery date. Unfortunately, we are unable to accept returns that are more than a year old. Our records indicate that your order was delivered in June of 2017. When you reached out to us in April of this…See More
We love Good Sports, they have a great selection and are locally owned.
Business response:
Good Morning, Dorothy! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and we hope to see you again soon.
My experience with finding the right shoe for me was Amazing. The best customer service I have ever received. Thankful for Stacey.
Business response:
Yay!! Thank you so much Crystal! We look forward to assisting you again next time! 😀
Stopped in to look at ski jackets. Had a more than pleasant experience with Nathan. Whole experience felt good. Great vibes and attitude from folks that enjoy what they are doing. �
Business response:
Thank you Matt for the great review! We are glad to hear Nathan was able to help make your experience here at Good Sports an awesome one. Thank you for stopping by we look forward to seeing you again!
Ordered $99.00 North Face vest on 1/2/18. I was asked to verify my shipping address. The email provided for me to contact doesn't even exist and I still have NOT GOTTEN my vest. 2 months late, no emails after the 4th. I have tried reaching out without a response. Disappointed.
Business response:
Thank you for your feedback. I'm very sorry to hear about your experience with us this time. This is definitely not the standard of service our customers have come to expect from us. I am sending you a private message to get some more information about this and see what went wrong. Once again we apologize for the frustration you experienced and any miscommunication with our team. We wish you all the best. Thanks, -Bobby
I went in this afternoon, planning to get a pair of Hoka Challengers. I've been having issues with PF and figured I needed something with more cushion. Phillip, my sales associate, was awesome! He's a Hoka expert, but guided me to a pair of Altra Escalantes. Once he heard about my issues and my preference for a lower-drop shoe, he suggested the Altras. I put them on, and it was magical. This has been one of the best-shoe-buying experiences ever! I will be back, even though the "other" store is much closer to where I live. Th... read more
There's a reason we've been shopping here for over 15 years; the people. They ask the questions, they get to know you, and they offer their opinion. Never trying to force you into something you don't need. Proud to call them my friends.
Business response:
Hello Aaron, thank you for taking the time to write such a wonderful review! The team here at Good Sports works hard to offer the best environment and customer service possible. We want to thank you very much for over 15 years of continuous business with us and we hope to see you again soon!
Wonderful shopping experience! Will definitely be back!
Frequently asked questions about Good Sports Outdoor Outfitters
How is Good Sports Outdoor Outfitters rated?
Good Sports Outdoor Outfitters has a 4.5 star rating with 282 reviews.
When is Good Sports Outdoor Outfitters open?
Good Sports Outdoor Outfitters is open now. It will close at 6:00 p.m.
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