Goldwing Factory Appliance Service - Mesa, AZ

Deanna C. 

on Birdeye

a year ago

Forget Goldwing. After waiting two and one half months for a warrenty claim I phoned them back and of course the part just came in. They scheduled an appointment for me and told me Alex would phone me first thing in the morning. Guess what, no phone call. I had family visiting so I made the necessay arrangements to be home. Long story short I spent an hour trying to get through to no avail. You would hold and then they just hung up. Upon many trials I finally got through and I was told my part did not come in so they ... read more

Peter G. 

on Birdeye

a year ago

Poor Service. After 3 months, no repair has been performed after 3 Visits. They are worthless.  

Mary J. 

on Birdeye

a year ago

Unfortunately I can’t give zero stars. The worst unprofessional company ever. Don’t purchase extended warranty with Spencer’s because this is the company they use. You will be wasting your time and money. I’m sure Spencer’s have lost a lot of customers because this is the company whom they are contracted with for extended warranty. I am now having to pay for an outside company to come fix my washing machine since Goldwing is taking their sweet time doing it. I called and reported my washing machine back in July and it’s now ... read more

James N. 

on Birdeye

a year ago

I have not seen a person as nasty as Dan who came to fix my new oven. He did not introduce himself just came in. He had no idea what the service call was for. I told him and he stormed out of the house and came back with a hanger. My oven door would not open after the first cleaning. He said he would have to order another lock and it would be at least 2 more weeks on top of the 3 weeks I have waited to have them come out. He asked me if I knew what braker was for the oven and I told him no. I asked him if it wouldn... read more