Gold's Gym

John T 

on BBB

4 years ago

The Smyrna location of this gym is the most poorly maintained gym I have ever seen in the 21 years that I've lifted weights. My finger was crushed because of an incident with an adjustable bench where it was so old and rickety that it disengaged and drop me from an incline position to a flat position crushing my finger like a grape almost amputating the tip. I sustained nerve damage and chipped bone. I wanted to sue gold's gym but unfortunately the extent of my injuries was not severe enough to be worth the time of personal ... read more

John T 

on BBB

4 years ago

The Smyrna location of this gym is the most poorly maintained gym I have ever seen in the 21 years that I've lifted weights. My finger was crushed because of an incident with an adjustable bench where it was so old and rickety that it disengaged and drop me from an incline position to a flat position crushing my finger like a grape almost amputating the tip. I sustained nerve damage and chipped bone. I wanted to sue gold's gym but unfortunately the extent of my injuries was not severe enough to be worth the time of personal ... read more

John T 

on BBB

4 years ago

The Smyrna location of this gym is the most poorly maintained gym I have ever seen in the 21 years that I've lifted weights. My finger was crushed because of an incident with an adjustable bench where it was so old and rickety that it disengaged and drop me from an incline position to a flat position crushing my finger like a grape almost amputating the tip. I sustained nerve damage and chipped bone. I wanted to sue gold's gym but unfortunately the extent of my injuries was not severe enough to be worth the time of personal ... read more

Kristi M 

on BBB

4 years ago

Will not let me cancel. They also gave me inaccurate numbers to call to get the issue resolved. Very shady, horrible company. 

Kristi M 

on BBB

4 years ago

Will not let me cancel. They also gave me inaccurate numbers to call to get the issue resolved. Very shady, horrible company. 

Kristi M 

on BBB

4 years ago

Will not let me cancel. They also gave me inaccurate numbers to call to get the issue resolved. Very shady, horrible company. 

Kristi M 

on BBB

4 years ago

Will not let me cancel. They also gave me inaccurate numbers to call to get the issue resolved. Very shady, horrible company. 

Damian G 

on BBB

5 years ago

If I could give them zero stars I would. Unresponsive customer service and fraudulent charges. I have canceled my membership in June of 2020. Got email from Golds Gym in Farragut stating that my membership has been cancelled on 6/16/20 and all membership agreements have 30 days cancellation policy so I still will be responsible for 1 extra month. Fine. I sent them a check one week later. Called in today 8/28/20 to check if they have received my check because it didn't clear my bank to learned that my account is still in free... read more

Damian G 

on BBB

5 years ago

If I could give them zero stars I would. Unresponsive customer service and fraudulent charges. I have canceled my membership in June of 2020. Got email from Golds Gym in Farragut stating that my membership has been cancelled on 6/16/20 and all membership agreements have 30 days cancellation policy so I still will be responsible for 1 extra month. Fine. I sent them a check one week later. Called in today 8/28/20 to check if they have received my check because it didn't clear my bank to learned that my account is still in free... read more