Golden Plains Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Golden Plains Credit Union

3.4

About this business

Anyone who lives, works or worships in Central, Western or Southeast (Anderson, Allen, Bourbon, Cherokee, Crawford, Labette, Linn, Montgomery, Neosho and Wilson counties) Kansas, the Liberal trade area, members of their family, employees of the credit union, members of the Lee Richardson Zoo and the Leave a Legacy Foundation and organizations of such persons are eligible for membership. All you have to do is open a savings account and maintain a $10 balance and you can become a member, too! You will enjoy the rewards being a... read more

Location details

1714 E Kansas Ave, Garden City, KS, 67846, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.458 reviews
Select a rating
Andrea Bowman's profile image
Andrea Bowman 
3 years ago

They treat people very poorly and disrespectfully. The condescending nature that their account managers take with people is disappointing. I would choose to do my financial business elsewhere if I could tell people one thing about this institution. 

Jeff Johnson's profile image
Jeff Johnson 
4 years ago

Terrible customer service. 

Sam Short's profile image
Sam Short 
4 years ago

Service has declined steadily since the transition from Central Star CU. I have been unable to use my credit card for over a month because of "suspicious activity" it is always "suspicious activity" but never an explanation! In order to fix this i am directed to a call center in the Phillipines where they tell me I have to give them the password to my account or they can't help me. Really? In the heart of the world's kingdom of stolen and abused credit you want me to give out my password? I have given up on you I can't even ... read more

Jerry N Brandi Kelly's profile image
Jerry N Brandi Kelly 
4 years ago

Grandmother passes away and they refuse to work with me when I'm the TOD on the title. One person says one thing and a different person says another. I've made a payment on the car over 2 weeks before due date and I get a call saying they want the car returned today! Will not refund payment made! 

Carmen Valverde's profile image
Carmen Valverde 
recommend  Recommended
4 years ago

If you are looking to purchase a home give Golden Plains a call. Lize Garfio is very professional and knowledgable. She helped us finance our unique property. We really appreciate how quickly they responded and touched based with us during the process! 

Gabriel Y Nicole Esquivel's profile image
Gabriel Y Nicole Esquivel 
recommend  Recommended
5 years ago

Great bank 🏦 been banking here for years 

Carl Ziegler's profile image
Carl Ziegler 
5 years ago

We purchased a car and purchased a gap insurance $899.00. We tried to cancel but we could not because it was past 30 days we refinanced and now we are out the $899.00. Our new Credit Union change us only half of what GPCU wanted. Do not use GPCU gap insurance. 

Shannon Ulrich's profile image
Shannon Ulrich 
5 years ago

Canceled entire box of checks without permission and then refused to pay overdraft fees while $ sat in our acct. Refuses to send tax information for a house we no longer have a loan on, so our taxes are incorrect each year. 

Corey J Ferrell's profile image
Corey J Ferrell 
5 years ago

Frequently asked questions about Golden Plains Credit Union

How is Golden Plains Credit Union rated?

Golden Plains Credit Union has a 3.4 star rating with 58 reviews. 

When is Golden Plains Credit Union open?

Golden Plains Credit Union is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com