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Golden Heart Medical
- Medical Supplies
- Fairbanks, AK
About this business
Location details
909 Cushman St # 206, Ste 206, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing staff! I didn't give all my insurance information when I was seen on my first appointment (my bad) then when I received a bill I was SHOCKED. As soon as I called them and informed them I had other insurance they helped me through the process of getting my claims rebilled and were very patient through the whole process.
Please, for the love of everything, do NOT use these people to bill for you. My providers use them and they are a nightmare. They have double billed me, failed to record payments, failed to get back to me & needed me to follow up with them multiple times to get my account straightened out, and now I get a bill for something that happened 14mos ago and looks like it was double billed again. They're terrible.
Their billing rep called to say I owed $1075 on my sons account only to find out that she misread his account and only owed $77. I asked to talk to a supervisor and she hung up on me. Golden Heart Professionals are not very professional.
The team from GHAP has served as my virtual office staff for the past 5 years. They are thoughtful, kind and professional.
Frequently asked questions about Golden Heart Medical
How is Golden Heart Medical rated?
Golden Heart Medical has a 2.6 star rating with 5 reviews.
When is Golden Heart Medical open?
Golden Heart Medical is open now. It will close at 6:00 p.m.
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