Gold Coast Volkswagen Commercial Centre

Emma Jade Robertson 

on Google

a month ago

1 Star Rating — Major Safety Concerns, Billing Discrepancies, and Unacceptable Service I am deeply disappointed with the service and handling of my 2018 VW Golf GTI at Gold Coast Volkswagen (Arundel). Despite full logbook service history and running strictly on 98 petrol, I have faced severe safety issues, deceptive billing, and zero accountability. Key Issues Faced: Unresolved Fuel Vapors: Raw fuel odors have been entering the cabin since May. Despite raising this safety hazard in May after the transmission service was comp... read more

Colin Prinsloo 

on Google

2 months ago

I have had my golf serviced here for the past 4yrs. The service has remained consistent, hence why I return everytime. They have recently moved from High Street to Kingston. The new facility is alot less crowed and easy to access and exit. Close to Westfield Helensvale if you need to keep yourself busy while you having your vehicle serviced. For me, I sat and waited while checking emails and doing admin. There is a pod coffee machine available while you wait. Staff are friendly and most helpful. Any repairs or additional wor... read more

romio ibo 

on Google

4 months ago

Probably one of the most disappointing car dealerships out there. Off the bat the VW amarok 2021 model sounds amazing on paper and does have a great motor , in regards to dpf issues, electronic and a severe traction stabilizer issues it was a headache, But not as much as the service for 3 years straight they have forgot to fill out my service book, they actually used some of my spare oil I had back up instead of putting brand new oil, constant forgetting through out the 5 years of so many little things. Everytime I'm in ther... read more

Demi Naylor 

on Google

4 months ago

Great service