This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
GoAuto Insurance
- Insurance
- Baton Rouge, LA
About this business
Location details
7064 Siegen Ln Unit M, Baton Rouge, LA 70809, Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Well staffed location with friendly and knowledgeable people. Zero wait time. They fitted me with a suitable auto policy at reasonable premium.
I was already out front when Brittany got to work. We had friendly conversation while she got me a great deal on my insurance. She was pleasant, smiling, and offered exceptional customer service! Thank you Brittany for making my Saturday errand a good experience!!!
I am extremely disappointed with the level of service I received from Go Auto Insurance, particularly from my assigned claims adjuster. I called for clarification about my policy after a recent car accident, and instead of being met with empathy and professionalism, I was insulted and spoken to with a rude, dismissive tone during a call at 8:00 a.m. As a customer going through the stress of a vehicle loss, I expected clear communication and support. Instead, I felt disrespected, talked down to, and left more confused than be... read more
I have been with this place for over 10 years. As loyal as I am to them, they are TERRIBLE at answering the phones! I was on hold waiting for a representative for 11 minutes! The website isn't much help either!
The 2 ladies that work here at the siegen lane location are the most nasty and rude ladies I have ever met in my life . They are very in helpful. Anytime I walked in the store they were talking to friends on phone , eating , playin on computers, anything but help customers. The bad thing was there was no one in the store . Now I see why . No one wants to deal with these 2 ladies . Also the prices are higher than other insurance companies. Don’t go here . Just a piece of advice
Frequently asked questions about GoAuto Insurance
How is GoAuto Insurance rated?
GoAuto Insurance has a 3.5 star rating with 74 reviews.
When is GoAuto Insurance open?
GoAuto Insurance is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com