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GoAuto Insurance

3.2

About this business

Location details

2222 Clearview Pkwy Suite 107, Metairie, LA 70001, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.265 reviews
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Daniel North's profile image
Daniel North 
4 months ago

My only complaint is the horrific functionality of the mobile app. It's horrendous and all I want to do is pay my bill. If y'all want to make it so hard then obviously y'all don't want my business. So, I guess I'll be going to another insurance company starting in a month when my current plan runs out. 

Shakera Brown's profile image
Shakera Brown 
6 months ago

They don't answer the company phone. They don't call or email you back requiring your policy. They only email or call when it's last minute to pay them. 

One To's profile image
One To 
8 months ago

Im a old person i dont have much money but Ive been a loyal goauto customer since 2011 .in may i missed my down payment go auto canceled my policy i called to get it reinstated but go auto refused to reinstate it ,but instead offered me a higher cost policy ,,they could have reopened my policy but due to greed they wouldn't. I asked to speak with their ceo but was told he doesnt speak with customers we arent worth his time. This used to be a company that cared about its customers but now its corporate and all about money. Do... read more

Myra Ashley's profile image
Myra Ashley 
9 months ago
Asia Lee's profile image
Asia Lee 
a year ago

I’m sorry I walked into this office this morning and by the other reviews I’ve read through today. Looks like this office could have a serious attitude adjustment and some eyelash glue for her pour eyelashes running away from her face. I moved the chair closer because I felt so far back, and she rudely told me to move the chair back and then pointed to her ridiculous sign. She has an attitude of better than you and she was completely dismissive the entire time. I’ve been with GoAuto since 2011 and I’m currently looking for a... read more

Frequently asked questions about GoAuto Insurance

How is GoAuto Insurance rated?

GoAuto Insurance has a 3.2 star rating with 65 reviews. 

When is GoAuto Insurance open?

GoAuto Insurance is closed now. It will open tomorrow at 8:30 a.m. 

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