GoAuto Insurance

Precious Brown 

on Google

a month ago

⸻ My policy is up for renewal next week, and honestly, I couldn’t be happier to be switching to another company. I’ve been with Go Auto for years, and they have completely let me down. My fiancé was in a wreck in my car — the other driver was at fault — yet because that driver also has Go Auto, they are refusing to pay off my vehicle. At first, they tried to claim my insurance was terminated over a $25 late fee, and my lawyer had to fight that. They picked up my car from the tow yard in December, and since then I haven’t hea... read more

Allie Marie Peveto 

on Google

6 months ago

Phones calls aren't answered, call all day trying to talk to anyone, will be cancelling policy the end of the month 

Bluedophin Girl 

on Google

8 months ago

I am extremely disappointed with the level of service I received from Go Auto Insurance, particularly from my assigned claims adjuster. I called for clarification about my policy after a recent car accident, and instead of being met with empathy and professionalism, I was insulted and spoken to with a rude, dismissive tone during a call at 8:00 a.m. As a customer going through the stress of a vehicle loss, I expected clear communication and support. Instead, I felt disrespected, talked down to, and left more confused than be... read more