This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
GO RIO San Antonio River Cruises
- Hospitality
- San Antonio, TX
About this business
With a fleet of eco-friendly electric boats in vibrant colors inspired by Mexican folk art, GO RIO San Antonio River Cruises offers an unforgettable experience of the San Antonio River that reflects the sights, wonders and culture of a unique American city. Guests can take guided or specialty tours, chartered excursions or catch a ride on a river taxi from downtown to the Museum Reach to experience the Soul of San Antonio.
Location details
809 River Walk St, San Antonio, TX, 78205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I recently (on October 22, 2023, at 10:30 AM) visited Go Rio San Antonio Cruises with my family, including my 2-year-old son. During my visit, I encountered a situation that made me feel uncomfortable and unwelcome, which I believe was related to my race. The extremely rude and demeaning behavior of one of the boat drivers, **************, severely marred our experience, which shocked and deeply disappointed me.The problem arose when my son began crying because he was excited to board the boat. In response, ************** ma... read more
Business response:
Thank you for sharing your experience with us. We at ****** Cruises have 110% Guest First policy and we try to accommodate all of our guests. In an effort to make the tour enjoyable for all of our guests, we do have protocols in place to address any disruptions on the boat including cell phone usage, inebriated guests, and crying children for various reasons. We apologize that your experience was tainted by how you were addressed and that you were unsatisfied when reaching out to a member of our management team. We also unde... read more
Frequently asked questions about GO RIO San Antonio River Cruises
How is GO RIO San Antonio River Cruises rated?
GO RIO San Antonio River Cruises has a 4.6 star rating with 4,066 reviews.
When is GO RIO San Antonio River Cruises open?
GO RIO San Antonio River Cruises is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com