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GO Car Wash

4.3

About this business

We understand the importance of protecting your investment, keeping your car clean, and giving you one less thing to worry about. To make this possible, and affordable, we offer Unlimited Wash Memberships. This allows you unlimited use of our wash up to once per day! It's like owning your own car wash tunnel for as low as $14.99 per month! Never Go Dirty again! We offer a range of services. Exterior detail and paint protection to Full Service packages to give you the clean you want, inside and out, while saving you the time ... read more

Location details

5100 Plank Rd, Fredericksburg, VA, 22407, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 4:00 p.m.
4.3748 reviews
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Fany S's profile image
Fany S 
2 months ago

I am a former customer of ******************. After three years, I ended my contract with them due to an issue with my billing. They incorrectly charged my credit card for several months by adding a second vehicle to my account without my knowledge or consent. Initially, I did not closely monitor my credit card statement until I noticed my balance continuing to increase over ******* address the issue, I went to the Plank location in person, seeking a quick resolution, as I had documentation to support my complaint. However, ... read more

Nobody 0.'s profile image
Nobody 0. 
6 months ago

While at GO car wash, brockport NY, the spinning roller malfunctioned. The roller would not raise and the vehicle was being pushed into the roller, and bouncing back. The tire was hopping over the push device on the track. I sounded my horn and the carwash was stopped. The attendant told the manager. The manager, a young kid (I'm a senior citizen) with an attitude came from the office, directly to my window and said that my truck is too tall. Totaly false! Apparently, he is told to immediatly make it the customers fault. ... read more

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4+ photos
Brandi S.'s profile image
Brandi S. 
3 years ago

I have had issues with this car wash, and I had the monthly subscription for a while now. 3 weeks after I got my new car, I got stuck in the car wash and the car behind me pushed me out because the wheel underneath me slipped, the manager was really nice and saw the damaged that was on my new car, he said he would get the district manager to contact me. The district manager was hard to get a hold of and he denied my claim because people don't get stuck in the car wash, he then said he would meet me half way, but I still ha... read more

Anna D.'s profile image
Anna D. 
5 years ago

Paul was very friendly and professional. Favorite car wash in the area. 

Patricia Blake Shackleford's profile image
Patricia Blake Shackleford 
recommend  Recommended
6 years ago

staff is always very friendly and curtious. 

Randy Lee Myers's profile image
Randy Lee Myers 
6 years ago

Was a fan. But after dealing with your customer service after canceling my service due to moving over an hour away. You tell me because we can’t recall a name from over two months ago but you can look in you system and say I can see you haven’t used the service. We called to talk to some one but after over a week no return call we drive an hour to handle and the response is call your credit card company and dispute the charge. Well I have to say you all suck 

Tre Williams's profile image
Tre Williams 
6 years ago

The Route3 car wash mechanism ripped my rear wiper arm completely off the window. The manager, Ryan, told me they will not pay for the damage their equipment caused. He had the audacity to tell me "your car was not made to go through a car wash." I own a Buick Enclave. This business did not respond to the BBB. 

Courtney Foster's profile image
Courtney Foster 
6 years ago

Spent $15 for my SUV to still be filthy. Poor advertising with poor results. 

Business response:

Courtney thank you for the pictures! Please keep in mind this is an automatic car wash that is tasked with washing every make and model of car. There isn't an automatic wash that exists that can get every crevice and angle of a vehicle. We do sell microfiber towels for $1 to allow customers to poke into hard to reach areas. We do however have the industry's best piece of equipment to clean the rear of cars. Please also keep in mind washing an entire car that was as dirty as this one was, which is clear from the areas missed,... read more

Eva McDonnell's profile image
Eva McDonnell 
6 years ago

I wish you guys stayed open later in the evening, at least during the summer. Great staff and cool "lava wash"! I like how my tires are shined after coming through the car wash and that the vacuums are included and don't require a token. Rock on! 

Frequently asked questions about GO Car Wash

How is GO Car Wash rated?

GO Car Wash has a 4.3 star rating with 748 reviews. 

When is GO Car Wash open?

GO Car Wash is closed now. It will open tomorrow at 7:00 a.m. 

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