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Access MyAccount on our website or on the GM Financial Mobile app to make payments, get information about your account and message us. GM Financial is the wholly owned captive finance subsidiary of General Motors and a global provider of auto finance solutions. We do not offer in-person service or accept payments at this location.
101 Gibraltar Rd Suite 150, Horsham, PA, 19044, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
They auto paying a bill out of my account without me giving permission to take my money(I did not sign up for auto pay). Then when I call for a refund I'm told it will take a couple days. A week later I get an email saying full out this form and I'll have my money in 2 days. The app was set up so that the submit button is hidden where you can't hit it. After 45 minutes on the phone they tell me to delete the app and try the web browser. That tells me my zip code is wrong when it wasn't. I then had to go to my laptop and fina... read more
I wish someone had told me about them before i got my car through them. Recently bought with them, not even a month yet. First payment isn’t due til next month. Woke up this morning and couldn’t find the car. Called the police and they told me it was repossessed. How? Why? They are really really really the worst. Am so mad this morning.
I am extremely frustrated with GM Financial. I’ve had nothing but issues since I started my loan with them. Despite making my monthly payment on time, as well as an extra principal payment, the extra payment did not reduce my loan balance as expected. It was applied to future payments instead, and when I contacted customer service, they didn’t provide a clear or satisfactory explanation. The customer service team was difficult to reach, and once I did get through, the answers were vague and unhelpful. This has been a frustra... read more
Cannot get issues resolved when GM Financial made a mistake on my tax document and admit they did but refuse to resolve!!
GM financial as a whole will always have my loyalty. Just ordered my fourth GM car (second caddy) and they always approve me for what I want and more importantly need. They do business well, answer my calls swiftly and handle important calls with past dealers thoroughly.
GM Financial Philadelphia Credit Center has a 1.6 star rating with 14 reviews.
GM Financial Philadelphia Credit Center is open now. It will close at 2:00 p.m.
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