This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
GM Financial Naperville Credit Center
- Finance
- Naperville, IL
About this business
Access MyAccount on our website or on the GM Financial Mobile app to make payments, get information about your account and message us. GM Financial is the wholly owned captive finance subsidiary of General Motors and a global provider of auto finance solutions. We do not offer in-person service or accept payments at this location.
Location details
55 Shuman Blvd Suite 1000, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
For the past couple of years I have paid GM Financial regularly without hesitation nor any missed payments. Recently I paid $3,500 on a $6,700 principle balance. The corruption in the America Auto Industry is HORRIBLE AND SICKENING. How is it possible that after a $3,500 payment you add $800 plus of interest to further one’s debt? Interest should be added once in the beginning allow people to accurately payoff their vehicles. Not everyone is rich and wealthy, but targeting someone and many others who are struggling isn’t the... read more
Had a Silverado many years ago that I accidentally was going to make a double payment on so I canceled one of them and since then they put a block on my account so I can't make online payment any more. I went with a 3 year lease with a different brand. I assumed maybe they'd of dropped that block for a new vehicle so many years later but nope. Not only that but they are denying having a block on my bank account saying they can't find a block on their end despite money leaving my account only to be returned days later. I went... read more
Do not go with this loan company. Things such as telling them not to call during certain hours translates to "Do not call me ever". This is accurate and true, as their reps have confirmed it. Anything stating not to call during any hour, they are to put in the system to never call you. If you have issues and need to speak to someone higher, it will never go well and 7/10 times, they hang up on you. Late payments happen, but their calls start on the 25th hour, and they will call you 18 times in a day. They notate the account ... read more
I got my car in July 2024 financed through gm. In October 2024 I was in an accident and I'm not going to lie from the accident I completely forgot to make a couple car payments I accept full responsibility for that that was my fault. I was told I was behind for October November. I made a payment on November 22nd. The app said it was processed and I got a confirmation email. I was still (and still am) trying to figure out what my insurance company was going to do with the car. If they were going to fix it or total it. I was l... read more
Frequently asked questions about GM Financial Naperville Credit Center
How is GM Financial Naperville Credit Center rated?
GM Financial Naperville Credit Center has a 1.2 star rating with 26 reviews.
When is GM Financial Naperville Credit Center open?
GM Financial Naperville Credit Center is open now. It will close at 1:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com