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GM Financial Arlington Operations Center I (AOC 1)
- Finance
- Arlington, TX
About this business
Access MyAccount on our website or on the GM Financial Mobile app to make payments, get information about your account and message us. GM Financial is the wholly owned captive finance subsidiary of General Motors and a global provider of auto finance solutions. We do not offer in-person service or accept payments at this location.
Location details
4001 Embarcadero Dr, Arlington, TX, 76014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely worst loan company out there. These are scammers in business suits. Customer service is even worse and even when you are trying to pay them they are not helpful. Do not use this loan company!!!!! I have been with them for almost five years and have never even so much as have been late on a payment, I had a total loss on my car and after insurance and warranty was still left with a balance of only $3k I called to ask to have my monthly notes lowered considering my insurance just paid off a major chunk of the car so... read more
Paid off a 2020 Chevy tax they sent me a letter saying they would take it off my credit but reported the car as REPO to the credit bureaus failing to realize I have every document to prove myself the rep I spoke with tried to say I didn’t make payments until they looked & then is was apology central then when I called about my credit yet again they tell me file a dispute give them a call so they can try to fix it, this shouldn’t have happened to begin with! Company does not keep up with confirmed payments customer service is... read more
Waiting on the customer service line right now... They wouldn't answer my questions with a yes or no, she keeps speaking in circles. Patsy just told me they will send us the title in 3-5 business days... I'll be back with an update. UPDATE: the company did finally get back to me, and mail the title. Took 3 weeks though.
Still waiting for them to take their negative inquiry off my credit report. It’s been six years.
Terrible customer service. They are very uneducated.
Frequently asked questions about GM Financial Arlington Operations Center I (AOC 1)
How is GM Financial Arlington Operations Center I (AOC 1) rated?
GM Financial Arlington Operations Center I (AOC 1) has a 2.4 star rating with 70 reviews.
When is GM Financial Arlington Operations Center I (AOC 1) open?
GM Financial Arlington Operations Center I (AOC 1) is open now. It will close at 6:00 p.m.
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