Glenroy Medical Centre

Asfand Ali 

on Google

a month ago

I’ve had a very disappointing experience at this clinic. The wait times are consistently terrible — the doctors are always running late, with no sense of responsibility when it comes to respecting patients’ time. I had to leave work early to attend my appointment, only to find out the doctor was once again delayed. On top of that, the receptionist’s behaviour was quite rude, which made the situation even more frustrating. A healthcare clinic should value both professionalism and punctuality, but unfortunately this place fal... read more

Kritika Bhusal 

on Google

3 weeks ago

I’m really disappointed with this medical centre. Every time I’ve been here, there’s always at least a 1-hour wait, even with an appointment. The worst experience was when I booked a telehealth appointment because I tested positive for COVID-19 and couldn’t go to the clinic. I waited for over 2 hours, but no one called or contacted me at all. It’s really frustrating and unprofessional — especially when you’re unwell and relying on the service for help. Very poor communication and organisation. 

Nitik shrestha 

on Google

6 months ago

The clinic gets quite busy at times, so longer waiting periods are understandable. Despite this, the team does their best to manage everything professionally. The doctors are attentive and provide quality care. Receptionist Mary Jane has always been polite and helpful during my visits, which makes the overall experience smoother. Appreciate the effort from the whole team. 

Kon Chatzi 

on Google

5 months ago

Absolutely ridiculous. I booked a Telehealth appointment for 6:20pm and sat there waiting for the doctor to call. By 6:55, still nothing. so I called reception. They casually told me the doctor won’t even start making calls until 7:00pm… and I’m fifth in line. So what was the point of booking for 6:20? I was never going to get a call anywhere near that time. I was told to expect it around 7:30 instead. That’s over an hour later. No heads-up. No message. Just left sitting around wondering if I’d been forgotten. Completely u... read more

Stefanos Fernandez 

on Google

5 months ago

I’ve had consistently disappointing experiences with this clinic. The reception is disorganised, and the doctors seem more focused on moving patients through quickly than providing attentive care. The final straw was being told I was to be charged for a standard GP appointment to renew a prescription, despite the clinic advertising as bulk billing. We’ve even had post-natal nurses advise us not to take our baby there due to their bad reputation and seek medical advice from clinics in neighbouring suburbs.