Glass Doctor Home + Business of Randallstown

Cahtrina Dedmon 

on Google

4 months ago

Updated from 1 to 4 stars: The owner contacted me and came out to not only fix the issue of he door sliding improperly, but also replaced the glass to fix the cosmetic imperfection. He was very apologetic and informed me that the people I previously encountered are no longer employed with the company. I appreciate the integrity that the owner showed and am glad that the issue was resolved. After my sliding glass door mysteriously shattered, I searched Google for a company to replace the glass. They came out the same day to ... read more

Sushma Chandran 

on Google

a month ago

We recently had a window in our living room simply…explode…due to a small fracture and the excessive heat. Glass Doctor sent someone one within a few days and they crash wrapped the broken glass and gave us an estimate within an hour of arrival. The price was incredibly reasonable and the work was done within two weeks. Our new window looks amazing and the technicians were very nice to work with. Highly recommended! 

Robert Casper 

on Google

10 months ago

I recently had the pleasure of working with Glass Doctor, and I couldn't be more thrilled with the service I received! From start to finish, the experience was nothing short of exceptional. The technician, Alonzo, alongside his fellow technician, demonstrated the utmost professionalism and expertise. They arrived promptly and were incredibly courteous throughout the process. It's rare to encounter such a high level of customer service these days, and they truly went above and beyond. The quality of their work was outstanding... read more

cwlundy3 

on Google

a year ago

I don't usually write reviews, but in the case of the Glass Doctor, this calls for an exception! I value good customer service! From the time I called for a window repair estimate. To the conclusion of the repair, the customer service was nothing short of exemplary! Technician, Alonzo B., arrived on time for the estimate. And I was delighted to see him again, a week later for the repair. In both cases, Alonzo remained a true professional, being on time, knowledgeable, and answered every question that I had. The quality of h... read more

Mark Sedlak 

on Google

3 months ago

Ted and John did a good job at coming out and measuring for our new window. Once our window was in, Ted contacted us, and scheduled a time to replace it. John showed up right on time and made quick work of replacing the our new window. Thank you.