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495 Estes Ave, Schaumburg, IL, 60193, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Horrible customer service! I ordered a new windshield 4 months ago which was a nightmare & a few days ago I got a crack in my windshield from a pebble/rock. The tech came to my house filled the very small crack and it made it worse and its spreading. I called customer service & the warranty division and was told I have to pay $308.00 for a new windshield. So a tech breaks my windshield more and I have to pay $308.00 for the damage? I told my State Farm Insurance Agent to not use Glass American anymore as SafeLite is far more... read more
Horrible experience, partly my fault for sticking it out so long. Call 1 - Day 1: Needed VIN#. Call 2 - Day 1: Called back in one hour, not in their system. Gave VIN# and said they would call back with estimate - never did. Call 3 - Day 2: Agent hung up. Call 4 - Day 2: Asked to speak to manager. Arranged with insurance. Appointment in 2 days for AM. Day 4 - Never showed up or called (until AFTER they found out I called someone else). Arranged for another company found on Angie's List. DO NOT waste your time like I did.
Glass America has a 2.3 star rating with 3 reviews.
Glass America is closed now. It will open at 9:00 a.m.
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