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Glass America
- Body Shops
- Palatine, IL
About this business
Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Quote! As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign a... read more
Location details
20338 N Rand Rd, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t say enough great things about Gerber collision and glass. From Dominique the receptionist to the Manager Chris they treated me with such kindness and compassion. I had my car repaired there last Sept. My experience was a call with updates and promises that were kept. Today I called cause my headlight was out and I asked if perhaps they could help me. Chris came out and said I’ll replace it ..then proceeded to replace the other. Thank you for helping me and treating me so kindly. I highly recommend Gerber. Being treat... read more
By far the worst experience I've ever had with any body shop, I've lived in the northwest suburbs for 65 years had many causes to use auto body repair shops never been lied to so many times as this place never trust anyone here, wouldn't know how to tell the truth if their lives depended on it run don't walk away from this business you would have a better chance of your vehicle repairing itself This shop is on Rand Rd. West side of street just north of lake cook Rd.
My 2023 Elantra was fixed by Gerber a month ago. They did an amazing job fixing the body work. My car had a taillight out which I didn’t notice until a few weeks after. Chris and his team helped me out the same day despite calling them after weeks. Go here for all your work!!!
Working with Gerber was a huge mistake. They completely took advantage of the situation. The general manager, Chris, is not someone you can trust. He made the repair costs way higher than they should’ve been—$17,000 for one accident. It honestly felt like the only thing they care about is making money. Chris was disrespectful and avoided taking any real responsibility. I didn’t feel like my car—or I—were in good hands at any point. If you trust him or his team, you might end up regretting it. Customer satisfaction clearly is... read more
Frequently asked questions about Glass America
How is Glass America rated?
Glass America has a 3.9 star rating with 92 reviews.
When is Glass America open?
Glass America is closed now. It will open on Monday at 9:00 a.m.
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