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Glass America
- Auto Glass Services
- Chicopee, MA
About this business
Location details
1400 Memorial Dr c, Unit C, Chicopee, MA, 01020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the price - incredible the service - great time for repair - next day only took about an hour and a half complaints - this guy cut my satellite radio wire and tried to fix it with tape
I called at 12:30, and got quoted a price of $596.50 to get my windshield fixed. I was given a quote from a competitor for $482.71. When I told them that, they dropped the price of my windshield to $475.14. So I agreed to go with them. They told me they could get it fixed the next day. An hour later i got a call saying they were able to do it that day. All in all it took them 3 hours, from the time i called to the time my windshield was put it. 5 stars.
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me to arrive. Also he was very nice and made me feel very comfortable knowing my car was in his hands. Thank you! I will recommend you to anyone who will listen!
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the service. Once again I was satisfied to the utmost and will be honored to recommend Glass America to any of my family and friends that may be in need of service.
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
The tech in Prestonsburg, KY was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the rubber around the windshield and what not to use on it. I really appreciated that he took the time to explain that to me as I don't know much about that kind of thing.....I would definitely recommend your ... read more
I have never felt so disrespected in my life like i did by calling Glass America! I called and a voice answering machine answered saying that they are currently assisting other clients, in which i don't mind, i was on hold for about 5 minutes until some lady picked up. as soon as she answered i heard her say "ugh, here is another idiot". first of all, I'm a new customer and i don't want to hear a person calling me an Idiot! when i said hello it seemed as if she was eating or chewing gum... when i asked to get a quote on my c... read more
I called Glass America to come and fix two windshields. The first vehicle's windshield had 1 small chip and 1 very small shatter. Two days after the repair, the very small shatter is now larger than it was before the repair. The second windshield had 1 very small imperfection that I hardly noticed, but figured I would get it fixed since I had them coming out and I didn't want it to get any bigger. The imperfection didn't bother me before the repair; now it sticks out like a sore thumb! I phoned them, told them I wasn't satis... read more
I recently had an incident with my vehicle and after some negative experiences with other glass repair companies in Hartford like Safelite, I tried Glass America and could not have been more pleased with the service and workmanship. The folks at the Hartford Glass America (which was located in East Hartford) were so easy to work with, incredibly professional and did a great job in getting my repair done quickly. Having had negative experiences with the Safelite and Glass Doctor locations in Hartford, working with the folks a... read more
Frequently asked questions about Glass America
How is Glass America rated?
Glass America has a 2.7 star rating with 17 reviews.
When is Glass America open?
Glass America is closed now. It will open tomorrow at 9:00 a.m.
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