Gk Elite

Tiffany Wright 

on Google

3 months ago

Terrible customer service. From Mauricio who took the order incorrectly, to manager Jose who listened to said call, and CANCELLED an order already in transit with incorrect shipping options so I "could get it in time" . Cancelling it meant I had to pay for the order again with the correct shipping option. I told Sarah in Cust. Experience when she mentioned that option yesterday that it was not possible (they had the money already) and there wasn't enough time before the first game to rectify. After listening to the call, Jos... read more

YOHANNA PAYERO 

on Google

3 months ago

Excelente 👌 

Cathy McCormick 

on Google

4 months ago

I ordered a swimsuit through Boscov’s which was delivered from Elite Swimwear. Because it didn’t fit, I had to return it to Elite, and Boscov’s didn’t make the process clear. I ended up speaking with Janice at Elite, and she was on the case! 3 days later my PayPal account has been credited. Thank you Janice and Elite Swimwear for your excellent customer service. 

Shelbie Gray 

on Google

6 months ago

If I can give no star I would. Stay away. They are crocks. They have charged me for shipping which is fine but they also charge shipping to return the shoe. The shoe samplers are wrong !!! I’ve paid so much with trying to find the correct size for my daughter with shipping fees. 

Debra Parker Harris 

on Google

a year ago

Horrible company. I have been ordering from companies for 40 years and have never experienced one with so many policies in place as far as returns and exchanges. I can't believe American Girl would use this company for their matching gymnastics outfits.