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Gilmore Auto Repair

3.9

About this business

Gilmore Auto Repair and Sales is a family owned business by long time born and raised Portsmouth Residents Danny and Lacey Gilmore. With over 20 years of combined experience in the auto industry we strive to provide a world class experience for all of our clients. Gilmore Auto Repair and Sales has a reputation for good cars at a good price. We take great pride in serving our local community with great service and great prices. We offer low cash prices, bank financing, buy here/pay here financing, and we also offer financing ... read more

Location details

3035 High St, Portsmouth, VA, 23707, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.97 reviews
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Heather Horton's profile image
Heather Horton 
11 years ago

Reliable and Great Quality We take all of our vehicles here for maintenance and repair and have never experienced anything but excellent quality and service. They work in a very timely manner and are always honest and upfront about the diagnosis of the problem. I have recommended them to other friends who have gone there and they have received the same excellent services that we have. 

reneem's profile image
11 years ago

Honest & affordable Prior to working for the gilmore's we were co-workers at another dealership. I was excited for them when i found out they were opening up their own sales & repair shop. I was even more excited when i was offered a part-time position to work for them!!!!!! The gilmore's go out of their way to see to it when a customer leaves the lot after purchasing a vehicle that it is a reliable form of transportation. I can say the the same for the repair shop. The have the best rates in this area and try very hard to s... read more

Diana Lacey Mehalic-Gilmore's profile image
Diana Lacey Mehalic-Gilmore 
11 years ago

Response to Bad Review on 01/15/14 As the owner of this company, I just wanted to respond and explain the 1 and only bad review we ever received. This customer was told repeatedly that for her warranty to be valid there was additional parts needed to be replaced, she declined. To protect ourselves these phone conversations were recorded. After overheating the vehicle again, she expected us to replace the engine that we already replaced. Her warranty company paid for the original repairs, after it was overheated and destroyed... read more

Crystal Brown's profile image
Crystal Brown 
11 years ago

Money down the drain! Everyone at Gilmore seemed nice enough until I left with more problems than I arrived with! Lazy mechanics did not replace the necessary parts and left other parts broken. After they refused to stand by their warranty I was forced to get another shop to complete the repairs and fix all of their shotty work. Every person that I know that has trusted this shop has been screwed over and left paying another shop for corrections. DO NOT WASTE YOUR TIME OR MONEY HERE! 

Nicole Council's profile image
Nicole Council 
11 years ago

affordable! Great used cars at low prices. Never had a problem with any repair job. Very affordable 

Frequently asked questions about Gilmore Auto Repair

How is Gilmore Auto Repair rated?

Gilmore Auto Repair has a 3.9 star rating with 7 reviews. 

When is Gilmore Auto Repair open?

Gilmore Auto Repair is open now. It will close at 4:00 p.m.  

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