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Gilbert Insurance Agency

4.9

About this business

Location details

137 Main St, Reading, MA, 01867, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.991 reviews
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Dal's profile image
Dal 
2 months ago

Gilbert Insurance screwed up my car registration and title request. I NEVER GAVE PERMISSION FOR MY NAME TO BE TAKEN OFF THE REGISTRATION OR TITLE. They took my name off anyway. A year later, I still can't register my car nor have a corrected car title. Worse yet, the agent knew it was her fault. She led me on an impossible wild goose chase, for a year after I was widowed and in mourning, to fix her mistake which she knew would be almost impossible for me to fix as it was her mistake to fix. I'm still waiting for Mr. Gilbert ... read more

Maryann's profile image
Maryann 
2 months ago

If you really want a personal experience, ask for Rachel Gillespie. When our family insurance agent of 40+ years retired, we were referred to Gilbert Insurance. I wasn't expecting much given the years of loyalty we had previously, boy was I wrong! Rachel definitely help us in sticky situations knows the ins and outs of policies, RMV issues. She's just amazing! Rachel thank you for your patience, understanding, knowledge and most your wonderful personality to help us! 

Felipe Pires's profile image
Felipe Pires 
8 months ago

Awsome service, definitely  

John Smith's profile image
John Smith 
9 months ago

We've been insured through Gilbert since the 1990s, and have carried various policies through them, including ones for our homes and autos. Donna, our principal agent, Mark, the owner (and his dad James before him), and the other agents and staff members have always been wonderfully responsive, knowledgeable and helpful, whether it was determining what to cover, coverage amounts, what insurance companies to use, and when we've had claims or unusual situations. I recommend them highly. 

nixbenoit1's profile image
nixbenoit1 
11 months ago

Joan Spears is wonderful to work with. I do not want to work with anyone else when I have to call. She is so pleasant 

Frequently asked questions about Gilbert Insurance Agency

How is Gilbert Insurance Agency rated?

Gilbert Insurance Agency has a 4.9 star rating with 91 reviews. 

When is Gilbert Insurance Agency open?

Gilbert Insurance Agency is closed now. It will open at 8:30 a.m. 

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