Giddings Self Storage

Angel White 

on Google

2 months ago

UPDATE: DO NOT RENT FROM THESE PEOPLE. THEY'RE EXTREMELY SHADY. They're charging me for the month of September despite having paid for the month of August, moving out in August and requesting my move out in August. They also decided to keep my deposit. I added a picture of my unit in the review photos. The unit is clean and undamaged. They gave me absolutely no reasoning as to why I'm being charged or why they decided to keep my deposit. I will be sharing photos of updates until they correct this issue. I already called cost... read more

Johnny White 

on Google

2 months ago

Do not use this place! After the business was sold the service went way down. Decided to move out and they are trying to charge me for another month and not giving my deposit back. 

Laurine VanDeusen 

on Google

6 months ago

I recently used the storage unit during RoundTop and had a really bad experience with the customer service representative. This actually used to be a really nice facility when it came to dealing with the management directly David. But ever since they switched over to this customer service call center. It’s been terrible experience. 

Office Manager 

on Google

6 months ago

Looks like they switched over to some Call center, and it has been the worst experience I’ve ever had on a call trying to get a refund for a unit that I didn’t have, I also can’t even get customer service or management to give me a call back regarding the issue. I have tried to call multiple times on several occasions….. even reaching out to David to see what can be done about this issue and again not getting any answers.