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Gescan

3.8

About this business

Location details

275 Fell Ave #100, North Vancouver, BC, V7P 3R5, Canada

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WeekdayScheduleStatus
Mon6:00 a.m. to 4:30 p.m.
Tue6:00 a.m. to 4:30 p.m.
Wed6:00 a.m. to 4:30 p.m.
Thu6:00 a.m. to 4:30 p.m.
Fri6:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.854 reviews
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Jean-Michel Broschart's profile image
Jean-Michel Broschart 
a month ago

I have to say some of the poorest customer service I've ever encountered. Was recommended the wrong products in store and ultimately had to return most of it two days later in original unused condition. They charged a 15% fee - fine - trial and error I guess. Then I asked for more conduit armor since I ran out from my original order 2 days prior and the sales associate had no idea what I needed even with a product code on the original receipt. He said he was out of stock of the wrong item and had to special order in - he was... read more

Adam Collins's profile image
Adam Collins 
7 months ago
Chris Hoss's profile image
Chris Hoss 
7 months ago

Terrible customer service, definitely the worst branch I have picked up material from. Nobody answers the phone and takes way too long to be helped at the counter. Steve Griffith, from the start picked a problem with my employee for no reason. He's extremely rude, careless, and acts as if helping you is such a burden. Overall, unwelcoming environment with mediocre service- go to Eecol around the corner. 

Sassan Rakhshani's profile image
Sassan Rakhshani 
9 months ago

Knowledge and friendly team 

Kasra Kia's profile image
Kasra Kia 
a year ago

Very disappointing experience at Gescan. I went in with a simple question, yet they wasted almost half an hour of my time. The staff—especially the white guy with glasses, were extremely rude, dismissive, and disrespectful. Even though the store wasn’t busy, they showed zero attention or care. I would not recommend anyone shop here until they learn basic customer service and respect. 

Frequently asked questions about Gescan

How is Gescan rated?

Gescan has a 3.8 star rating with 54 reviews. 

When is Gescan open?

Gescan is open now. It will close at 4:30 p.m. 

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