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275 Fell Ave #100, North Vancouver, BC, V7P 3R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:30 p.m. | |
| Tue | 6:00 a.m. to 4:30 p.m. | |
| Wed | 6:00 a.m. to 4:30 p.m. | |
| Thu | 6:00 a.m. to 4:30 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have to say some of the poorest customer service I've ever encountered. Was recommended the wrong products in store and ultimately had to return most of it two days later in original unused condition. They charged a 15% fee - fine - trial and error I guess. Then I asked for more conduit armor since I ran out from my original order 2 days prior and the sales associate had no idea what I needed even with a product code on the original receipt. He said he was out of stock of the wrong item and had to special order in - he was... read more
Terrible customer service, definitely the worst branch I have picked up material from. Nobody answers the phone and takes way too long to be helped at the counter. Steve Griffith, from the start picked a problem with my employee for no reason. He's extremely rude, careless, and acts as if helping you is such a burden. Overall, unwelcoming environment with mediocre service- go to Eecol around the corner.
Knowledge and friendly team
Very disappointing experience at Gescan. I went in with a simple question, yet they wasted almost half an hour of my time. The staff—especially the white guy with glasses, were extremely rude, dismissive, and disrespectful. Even though the store wasn’t busy, they showed zero attention or care. I would not recommend anyone shop here until they learn basic customer service and respect.
Gescan has a 3.8 star rating with 54 reviews.
Gescan is open now. It will close at 4:30 p.m.
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