Germain HVAC LLC

Evan H 

on Google

a week ago

Germain HVAC did a great job installing our new heat pumps. They made the entire process easy from getting us a quote, to installation. The crew that installed our systems were very professional and nice to work with. They explained the system very well and made sure we understood everything after they finished the install. Highly recommend. 

Steve Singer 

on Google

2 months ago

I strongly caution anyone against using this company. Work was performed with no written estimate, and the invoice contained zero itemization—just a lump-sum charge with no explanation. Communication was extremely poor; despite repeated calls and emails, responses were slow or nonexistent. After the fact, I was falsely told that I had given verbal approval, and even more concerning, the company admitted it had no record of the equipment installed. This reflects a troubling lack of professionalism, transparency, and basic bus... read more

William Welch 

on Google

2 months ago

Our propane furnace began making a screeching noise. Germaine HVAC have a time they could be here, then near the time, called to notify me Hadley was on the way. Hadley repaired the fan which had slipped on its spindle. Checked over the rest of the furnace and cleaned up the interior of the furnace and departed. Our furnace now works as it should, and as always Germaine HVAC was on time, was professional, and in addition to fixing the problem endured I understood what it was and what was done to fix it. I highly recommend Ge... read more

Brenda Skipper 

on Google

4 months ago

They came out in August to give me an estimate. I never received the estimate. I have called them several times since to ask about it and am told it was probably not done yet, they would find out about it, return my call and let me know. It’s now going on December and still haven’t received any estimate or even a call back. If they are that in a rush to send out an estimate I would hate to see how long it may take them to service something if it was broken. If I could give them zero stars I would.