Gerken Rent-all

Tom 

on Google

a month ago

Once again this company has performed well below my already low expectations. Their equipment is jury-rigged to the point of being unsafe or it just plain doesn't run. They are the only rental place in town which is the only thing that keeps them in business. I keep hoping they'll get their act together but after many years I've finally given up. I'll drive 30 miles out of town before I go back to these folks. 

pamela sahl 

on Google

6 months ago

My 70 year old husband reserved a chainsaw at the Gerken Rental in Ottawa. When he went to pick it up the person in charge wouldnt honor the agreement made by his employee (who was there and corroborated the agreement). On top of this he was rude and disrespectful. We had been loyal customers for years. We'll never go back there again. 

Adam Linck 

on Google

a year ago

Don’t go here. Send you with equipment that doesn’t work and won’t refund your money. 

Anonymous 

on Google

a year ago

Don’t go here. Send you with equipment that doesn’t work and won’t refund your money. 

Lawrence De Hart 

on Google

a year ago

I hate leaving bad reviews on local company's but at this point I have no choice. Over the last 3 years the customer service has taken a consistent decline. Every time we rent a bounce house it gets delivered dirty & smells putrid of stagnant water (4 years in a row). Two weeks ago my office manager called to rent a bounce house again for our company Easter party. The moment I realized she rented from them again I instructed her to call back and cancel because of the past bad experiences. She canceled 30 mins after booking t... read more