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Gerber Collision & Glass
- Body Shops
- Ellicott City, MD
About this business
Location details
8528 Baltimore National Pike, Ellicott City, MD 21043, Ellicott City, MD, 21043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cristy was absolutely rude! I had car sent in for estimate to see if I need to involve insurance company. She calls and says I need to get insurance involved. I file claim and get a message saying car is totaled. Called shop to inquire about car. I asked what estimate to repair car was. Cristy told me that no estimate was done because insurance company totaled it out. I called ins co and they told me Gerber said it was totaled. Called Cristy again and she told me it was ins co. She said that they don’t do estimates on totale... read more
Great guys working here, very friendly and super quick with help when asked!
DON’T GO HERE!!! They destroyed my son’s car! It was a hit and run! Not my son’s fault but we were treated as if it was. They took the car apart, even parts that didn’t need to be taken apart. Then they refused to fix it because they found prior damage. Instead of giving us the option to fix it (outside of insurance) they stuffed all of the parts in the car and let it sit until we towed it to another collision shop. Because they shoved the parts in the car so negligently there was further damaged to parts that shouldn’t have... read more
Don't bring your car here, they'll take out a lot of broken parts etc. to get extra money from the insurance. I don't recommend it, stay away from here.
Gerber Collision off of Balto National Pike has tremendous customer service. Several years ago, they did a great job with the body work on my Acura. Just yesterday, I stopped by for an assessment of damage to my new car. Kim, the General Manager, spent a good bit of time walking through options for me to save money and keep from filing an insurance claim. She had her team buff paint to my front quarter panel and bumper at no charge! The work looks great and it saved me thousands. I highly recommend Gerber to everyone I know.
Frequently asked questions about Gerber Collision & Glass
How is Gerber Collision & Glass rated?
Gerber Collision & Glass has a 4.2 star rating with 108 reviews.
When is Gerber Collision & Glass open?
Gerber Collision & Glass is open now. It will close at 5:00 p.m.
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