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Gerber Collision & Glass Ellicott City - 8528 Baltimore National Pike repair center offers quality collision auto body repair services backed by our industry leading National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and models and provide free written repair estimates. Contact our Ellicott City / Norris auto body shop for all of your collision repair requirements.
8528 Baltimore National Pike, Ellicott City, MD 21043, Ellicott City, MD, 21043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gerber Collision off of Balto National Pike has tremendous customer service. Several years ago, they did a great job with the body work on my Acura. Just yesterday, I stopped by for an assessment of damage to my new car. Kim, the General Manager, spent a good bit of time walking through options for me to save money and keep from filing an insurance claim. She had her team buff paint to my front quarter panel and bumper at no charge! The work looks great and it saved me thousands. I highly recommend Gerber to everyone I know.
This is a very dishonest company. The only reason I went there was because my insurance sent me. They’ll take advantage of your insurance, charging around $2,000 for even the tiniest or barely visible scratch. Your car will be stuck there forever, and the quality of their work is poor. Be warned—avoid this place if you can.
Customer service was pretty good! Kept me informed , the work on my car seems like they did an ok job! But! I would not recommend anyone to go to this place! They kept my car longer than expected, someone was vaping and smoking cigarettes in my car! We found the vape and they admitted it was theirs!!! They knew what they did and offered to detail my car. I took my car there 8:30 in the morning , received it back at 3:30 in the afternoon and the car is the exact same. Spoke to the manager she was no help and rude! I wish I co... read more
Sadly, we've had to be Gerber Collision customers far more often that we would've liked, but their service is always great and the repairs they've done are top notch. I hope to not have to see them again anytime soon, but if the need arises, this is the first place we'll come.
Gerber Collision & Glass has a 4.3 star rating with 104 reviews.
Gerber Collision & Glass is open now. It will close at 5:00 p.m.
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