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Gerber Collision & Glass
- Body Shops
- Johnson City, NY
About this business
Gerber Collision & Glass Johnson City - 750 Harry L Dr location offers quality auto body repair services backed by a lifetime guarantee for as long as you own your vehicle. We repair all makes and models and provide free written estimates.
Location details
750 Harry L Dr, Johnson City, NY 13790, Johnson City, NY, 13790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely worst customer service. 9 day of begging for a estimate. When finally submitted to my insurance co. Gerber added 100k miles to my actual milage. Had to fight the insurance co to get it corrected. Because of gerber my insurance co wanted to pay out just 5k for my totaled car that books for 12k. 20 phone calls later it was corrected. If I could leave no stars I would. Her gerber, you owe me 1 star.
I had hail damage to a hard tonneau cover, but none on the rest of the truck. They couldn't understand the cover being damaged because the metal is thinner than the truck itself. After I explained it to them, they said they would submit the paperwork to the insurance company. Afterwards when I received a call from my insurance company wanting more information on what happened, which was after they were informed that I only wanted an estimate, I found out that they informed the insurance company that they didn't believe it wa... read more
I don't recommend this place to anyone. Gave my car back with the hood lifted and bounces. The air conditioner doesn't work. Told me they had to replace the part. It's been 3 weeks and still haven't heard from them. Stick with car star, great service and they actually care.
Great general manager. But if your going to take your vehicle here be ready to take the the bull by the horns and fight for what you know is right. Because my son truck was there for almost 3 months and I had to do most of the calling to find out what was going on his employees are irresponsible broke things that weren't broken and I had told them from the start what I thought it was and they sent it home with me and the problem still there had to bring it back. Long story short. Don't stand down if you are a woman stand 40 ... read more
Frequently asked questions about Gerber Collision & Glass
How is Gerber Collision & Glass rated?
Gerber Collision & Glass has a 3.1 star rating with 21 reviews.
When is Gerber Collision & Glass open?
Gerber Collision & Glass is open now. It will close at 5:00 p.m.
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