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Gerber Collision & Glass
- Automotive
- Eau Claire, WI
About this business
Location details
1231 W Clairemont Ave, Eau Claire, WI, 54701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad experience. Long story short, vehicle in multiple times, without it for about a month total. All you hear is excuses. Completely unorganized and work done was far from professional. Do yourself a favor and stay away from Gerber collision.
Stay the heck away! I’ve been trying to get this place to fix my car from a warranty standpoint for 6 months. When I called a few weeks ago, I got “im glad you called, do you have the other locations phone number? Are you kidding me?. Then we had another vehicle go in and they have lied to us for 5 weeks. Waiting on seals, waiting on seals… then they told us that it’s going to paint.. they have no clue what they are doing and I can only anticipate what the outcome will be once we get it back.. please, do not take your vehicl... read more
Gerber is awesome they give you updates on your vehicle 2 times a week my car was badly damaged and they did an awesome job inside and out I was very impressed 😁 thank you
I was originally told that my repair in Eau Claire, WI would take 4-5 days so I secured a rental car for 5 days. On what should’ve been Day 3 of my repair, I got a call and was told my truck was just being brought in and the repair will start on what should be Day 4. So I had to secure my rental for another 3 days which was extra $300+ out my pocket. When I was told I could do I a survey to rate them, I stated the above fact when I was picking up my truck today and that it will cost myself an extra $300+. The comment I recei... read more
Put on used parts and tell customer if they want new have to pay extra said they have to get parts from their venders and there venders do not stand behind the used parts
Frequently asked questions about Gerber Collision & Glass
How is Gerber Collision & Glass rated?
Gerber Collision & Glass has a 3.6 star rating with 17 reviews.
When is Gerber Collision & Glass open?
Gerber Collision & Glass is closed now. It will open tomorrow at 8:00 a.m.
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