Gerber Collision & Glass

matthew powell 

on Google

4 months ago

Terrible customer service I would never bring any vehicle here between the misleading communications the mess they left in my car when I picked it up and the items in my car that were broken by them I will never bring another vehicle here. 

Jordan Thompson 

on Google

5 months ago

DO NOT - UNDER ANY CIRCUMSTANCES, take your car to Gerber collision on Feaster Rd. If you are a USAA customer, refuse to take your car there. They have been absolutely terrible to work with. My car was in an accident and rendered undriveable. They “fixed” my vehicle, only doing cosmetic/body work. They were supposed to, and confirmed several times, they checked my vehicle for mechanical damage (frame/axle/suspension/etc). 6 months later, my axle is completely bent and had to replace the entire axle. The new GM, Randy, was he... read more

Melane Whitmire 

on Google

6 months ago

Randy did an amazing job! He went above and beyond my expectations and made sure everything was done right. He’s one of the best general managers I’ve met — very professional, helpful, and kind. I’m really thankful for all his effort and communication throughout the process. Hopefully I won’t need more repairs anytime soon, but if I ever do, I’d definitely come back because of Randy. Highly recommend him — he truly cares about his customers!