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Gerber Collision & Glass

3.7

About this business

Location details

5353 US Hwy 6, Portage, IN, 46368, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7103 reviews
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Wade Coleman's profile image
Wade Coleman 
a week ago
Paige Mcconnell's profile image
Paige Mcconnell 
2 months ago

Not worth the headache! Poor customer service from the initial phone call where the front desk told me I needed to be assigned by insurance to their facility. Unfamiliar with the process, I asked what did that mean/entail . She proceeded to repeat louder and slower exactly what she initially said as if I informed her I was deaf, not that I simply didn’t understand. While waiting at the facility to get a quote same front desk Tabitha is on FaceTime yelling at children at the front desk . As a manager myself this is very unpro... read more

al hopkins's profile image
al hopkins 
5 months ago

Very satisfied with their work. Friendly staff, hopefully won’t need their service soon, if need would go back for sure. 

James Jackson's profile image
James Jackson 
5 months ago

Great job replacing parts from a roundabout accident. Friendly crew, explained everything needed to be done. Picked up and dropped off rental there, very convenient. Only bad thing was paying for a headlight assembly for opposite side so they would match, but that was my choice, not their fault. It was cheaper than ordering one online. Overall I’m satisfied with the service I got! 

James Steiskal's profile image
James Steiskal 
6 months ago

The work they did was good,but the whole experience is marked by the 100 dollars that was stolen out of my console.They said they never open any glove boxes or consoles.They vaccumed and wiped down my dash and stuff so I know the small console was at least opened and the 100 dollar bill that was left in there by mistake was gone.They denied it of course,but I know the truth.I can't prove it,and it was my fault that I left it there,but it still ruins an otherwise good experience.We have used them before,but now never again.Re... read more

Frequently asked questions about Gerber Collision & Glass

How is Gerber Collision & Glass rated?

Gerber Collision & Glass has a 3.7 star rating with 103 reviews. 

When is Gerber Collision & Glass open?

Gerber Collision & Glass is closed now. It will open at 8:00 a.m. 

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