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Gerald's Custom Upholstery
- Retail
- Huntsville, AL
About this business
In business for more than 30 years, Gerald's Custom Upholstery is a furniture firm. Based in Huntsville, Ala., the firm specializes in custom build furniture. It caters to residential, public and corporate markets. It produces an array of upholstered furniture, including sofas, beds and chairs. The store also builds a range of ottomans, such as camelback/curved headboard, tufted sofa ottoman and round skirted ottoman. Gerald's Custom Upholstery also makes custom headboards and a host of customized furniture.
Location details
1402 Memorial Pkwy NW, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 STARS! He's had my chairs for 6 months and puts us off week after week after week. We've made many calls and many visits to the store. We're pretty sure he forgot he had them for the first three months, and now just pretends he's working on them. I'm not sure if we'll ever get them back. I am patient, and would've really appreciated a genuine time guesstimate.
This store is in a small strip of stores on the access road for 431 N. All the stores apparently share the same pull in parking slots in front of the strip. We were going to one of the other businesses in the strip, but parked in a slot in front if Gerald's, a couple of doors down from where we were going. A representative from Gerald's chased me down inside the other business to tell me to move my car. I confirmed that the space were not marked reserved for any business in the strip, but apparently he is very possessive of ... read more
I had a chair done by Gerald a couple of years ago. I had the exact same problem with him as far as being very slow. He told me December...got the chair in April. I am a professional seamstress (custom draperies, etc) and a decorator, so I know fabric and what to do with it. I wanted to use the backside of the fabric...liked it better...and he ARGUED with me about it. Why am I doing that, blah, blah, blah. I also had the fabric with me, and knew it was plenty for the job. He harumphed about that, too. Hope it's enough, the p... read more
DO NOT USE GERALDS CUSTOM UPHOLSTERY! Gerald has had my two wing back chairs for 6 months and continues to tell us each time we call that he is "currently working on them and is almost done." This has happened so many times that I am left to conclude that the man knowingly lies to us just to put us off a little longer. I have no idea how he can run a business this way. Save yourselves a real hassle and go elsewhere! No stars for him despite the one that I had to give him so the site would take my review - he gets 5 black hol... read more
I am sad to say that I am extremely disappointed. "Gerald" had my chair in his possession for over 3 months . . . I called twice during that time period to inquire about the progress and both times the response was, "I am working on that one right now!" When I called earlier this week, he said that the chair should be done this weekend. It is Friday, I just left the store... with my chair... untouched. In fact, he had it stored in a warehouse behind that shop. Now I can understand, "I do not have time to do your chair," or "... read more
Frequently asked questions about Gerald's Custom Upholstery
How is Gerald's Custom Upholstery rated?
Gerald's Custom Upholstery has a 2.2 star rating with 13 reviews.
When is Gerald's Custom Upholstery open?
Gerald's Custom Upholstery is closed now. It will open tomorrow at 8:00 a.m.
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