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Gerald Slaven Holden Service
- Automotive
- Belconnen, ACT
About this business
Gerald Slaven Holden is your forever home of Holden and HSV service in Canberra. Part of the Gerald Slaven group, we the range of Holden vehicles available for test drive and delivery. We can also offer genuine parts.
Location details
2 Josephson St, Belconnen, ACT, 2617, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I recently visited Gerald Slaven Holden Service in Canberra for an ongoing DPF error in my Holden Malibu. Initially, I was impressed by their responsiveness and customer service. During the initial diagnosis, they identified an issue with the MAF sensor, which they replaced after charging a significant amount for the diagnosis. While I was okay with the cost, the issue persisted even after the replacement. When I returned, they claimed to have found coolant marks around the intake manifold and suspected a head gasket leak. T... read more
Good customer service experience
Had to go there for recall, left my car there for around 4-5 hours and when picked up AC controls modules were were dead, i went rightaway in the office told them about the issue, after looking up their team member said, they will look at it tomorrow if any parts need to order, i might have to pay. I was very shocked and confused as my car was perfectly fine when left the vehicle at dealership for recall, it was around 4:30 pm so they said i have to bring the car tomorrow, instead of coming back tomorrow i left the car there... read more
Gerald Slaven may be able to service a Holden reliably. I don't know because I have been trying for 3 days to book a service without success. Day 1 went to their web site. Met their chat bot. Filled in the questions to request a booking. Was told someone would be in touch. Crickets. Phoned them. Waited 10 minutes to get "I'll just pop you through to service" Call answered "hello" I asked "Is this service" Answer "yes" then they hung up. Comedy of Errors. Day 2 filled out the book a service form on their web site. Got an emai... read more
Very impressed with the service team at Gerald Slaven. I had to get my car in for a service at really short notice and they were really accommodating. Check in was quick and easy and they called me to let me know what they needed to do to get my car sorted within an hour of dropping the car off. Had it back quicker than I was expecting as well. Thanks guys, I’ll be back for my next service!
Frequently asked questions about Gerald Slaven Holden Service
How is Gerald Slaven Holden Service rated?
Gerald Slaven Holden Service has a 3.1 star rating with 14 reviews.
When is Gerald Slaven Holden Service open?
Gerald Slaven Holden Service is open now. It will close at 5:30 p.m.
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