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Georgetown Municipal Water and Sewer Service
- Water Filtration
- Georgetown, KY
About this business
Location details
1000 W Main St, Georgetown, KY, 40324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:20 p.m. | |
| Tue | 8:00 a.m. to 4:20 p.m. | |
| Wed | 8:00 a.m. to 4:20 p.m. | |
| Thu | 8:00 a.m. to 4:20 p.m. | |
| Fri | 8:00 a.m. to 4:20 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Moving here from Lexington- so far I’ve been really impressed with the customer service and the ease of switching everything over. I haven’t actually gotten my trash picked up or anything, but I’ve gotten a lot of information from the website and had some really helpful interactions with the employees. I appreciate that the office has a drive-through, too!
I applied for service as a new resident several days before closing on my house. Instead of contacting me via phone or email to let me know that Kentucky American Water was the company that serviced my house in Georgetown, they did NOTHING. I had no water Saturday or Sunday. I’m hoping Kentucky American Water can get my water turned on Monday. This is absolutely pitiful. Obviously, they don’t go above and beyond to help people. I moved from out of state and didn’t not realize my mistake.
I would like to see them actually come read m my meter. Feels like they estimate instead of actually reading the meter
So I paid my bill with the automated payment system as I always do, got a confirmation number and a week later I get a letter bill not paid they added 25.00 service fee and said if I didn't respond to letter they would disconnect. I called asked what happened told them it was confirmed gave them number . I'm sorry christy said there's nothing I can do to help you. I called back again asked for billing but no one ever answered my call. What a poor job at customer service.
Trash service was fairly smooth until someone decided to change providers and go with the cheapest possible bid. Now my trash hasn’t been picked up for WEEKS. I’m about to drop off weeks worth of trash at the front of public works doorstep and let them deal with it. I’m also very irritated that I have no option when it comes to trash service. It’s automatically added to my sewer bill.
Frequently asked questions about Georgetown Municipal Water and Sewer Service
How is Georgetown Municipal Water and Sewer Service rated?
Georgetown Municipal Water and Sewer Service has a 4 star rating with 71 reviews.
When is Georgetown Municipal Water and Sewer Service open?
Georgetown Municipal Water and Sewer Service is closed now. It will open on Monday at 8:00 a.m.
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