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Genworth Financial Capital
- Financial Services
- Lynchburg, VA
About this business
Location details
3100 Albert Lankford Dr, Lynchburg, VA, 24501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly employees who work hard to resolve issues, and explain the process.
If I could, I'd give a 0 but google doesn't allow it!! A previous review by me pointed out 2 recent issues (data breach, premium increase because "we" didn't estimate costs accurately) NOW, on ThinkAdvisor I just read an article about how these clowns are moving ahead with a NEW service called CareScout Tom McInerny, who presided over the two screw-ups, is talking up this new service in advance of a 2025 launch Hopefully AARP will NOT endorse this new product
My mom was denied coverage after missing a payment after decades of paying into her plan. She was stuck outside of the country three days into her trip due to a sudden worsening of her dystonia based Parkinsons. In addition it was February of 2020 when COVID hit Asia and she was stuck abroad. When she tried to explain her local representative stopped calling her back and they repeatedly denied a review of her case. If I have to write 1000 one star reviews of Genworth I will. Please NEVER buy long term care. Save your own mon... read more
Awful customer service. Been trying to change the ownership of a policy for 6 months now. My father is 75 years old and I am trying to take ownership since I am the insured. They have us jumping through so many hoops. Each time they send ownership paperwork, I drive an hour to get my father to sign (he is 75 & can barely write) they have now said the signature doesn't match the one on file. I fill out the paperwork - b/c his handwriting is not legible but he signs off where the signature goes. I offered for them to call him ... read more
Frequently asked questions about Genworth Financial Capital
How is Genworth Financial Capital rated?
Genworth Financial Capital has a 1.7 star rating with 6 reviews.
When is Genworth Financial Capital open?
Genworth Financial Capital is open now. It will close at 6:00 p.m.
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