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1975 S John Young Pkwy Ste 203, Kissimmee, FL, 34741, United States
Get directionsI don't typically write reviews, but because this has happened on more than one occasion, I feel compelled to share my experience. I have worked in the senior living industry since 2008, and being a resident advocate has always been my top priority. Unfortunately, I have had three residents receive what I would consider subpar care from Gentiva Hospice. While the staff members who came to the community were always kind and professional, the level of support provided was often inadequate. In my experience, crisis care, pain m... read more
Edit: 3 months after my mother's passing. During the most difficult time of my mother's passing, Gentiva Hospice was a guiding light. I was in denial at first because when we love our family so deeply, we don't want to accept that it's their time. But for an entire year, their team especially Vilma Rosen, Jacqueline Curet, Don Jose, Frances, Diane, and Jamayra helped me come to terms with reality. Because we love them so deeply, sometimes the greatest act of love is accepting the truth and allowing them to pass with dignity ... read more
My family is currently with this group. The only reason we stay with them is because the other Hospice Groups are unreliable. The positive about this group is their "at home staff". Very caring people! The negative about this group is the office staff. Unfortunately for the hospice families, the Mon - Fri office staff are in charge of processing supply orders, making appointments with outside medical teams, and anything else your loved one needs. Nurses put in the orders, and the office staff has to follow through to fulfill... read more
Gentiva Hospice provide fantastic care to my husband. They became family.
During the most difficult time of my mother's passing, Gentiva Hospice was a guiding light. I was in denial at first—because when we love our family so deeply, we don't want to accept that it’s their time. But for an entire year, their team—especially Vilma Rosen, Jacqueline Curet, Don Jose, Frances, Diane, and Jamayra—helped me come to terms with reality. Because we love them, it is better to accept this truth and avoid their suffering. They guided me with compassion and care, and for that, I am eternally grateful."
Gentiva Hospice has a 3.8 star rating with 33 reviews.
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