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Genoa Healthcare
- Greenfield, MA
About this business
Location details
1 Arch St, Greenfield, MA, 01301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use this pharmacy. If it was just that they were constantly late about filling prescriptions, which they are, I wouldn’t be writing this review. But they are worse than that. You can never get anyone on the phone, they screen calls and often send you right to voicemail, and on a good day you can expect to be on hold for over ten minutes if you get through at all and to have a very unhappy and aggressive woman answer. Again, I can deal with that despite it being terrible costumer service. But yesterday things took a fu... read more
I personally don't use this pharmacy, but listening to stories of others i think someone may be shorting patients and stealing midicines....
If I could give less then a 1 star I would I've been going here for years an it's always such a hassle getting meds filled. The staff will say come in at 1 you go at 1 they tell you maybe tomorrow we're really backed up then you go the next day still not filled. Or you call an they hang up on you. It's the worse pharmacy I've ever had to deal with. I go without meds for 2-5 days every month because they can't fill anything on time. The only good thing I could say about them is the staff is nice face to face.
They were suppose to deliver meds to me yesterday. They haven't come yet.Med's are sometimes not ready when they should be. This is starting to feel like the one in Providence, RI.
I had it set up so I could get all my meds the same day every month but they ALWAYS forget to fill some so now I have to go at least a week without meds because they only deliver once a week. I am disabled and cannot drive. I'll call and ask them for my meds and they say I'm all set but then I ask if they filled certain meds and they say 'Oh, I'll fill it now!' but then it doesn't get filled. I have like no faith in this particular pharmacy anymore but it's the only pharmacy that will deliver
Frequently asked questions about Genoa Healthcare
How is Genoa Healthcare rated?
Genoa Healthcare has a 2.5 star rating with 11 reviews.
When is Genoa Healthcare open?
Genoa Healthcare is closed now. It will open at 8:30 a.m.
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