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4500 Lee Rd Suite 130, Cleveland, OH, 44128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 4:30 a.m. to 5:00 p.m. | |
Tue | 4:30 a.m. to 5:00 p.m. | |
Wed | 4:30 a.m. to 5:00 p.m. | |
Thu | 4:30 a.m. to 5:00 p.m. | |
Fri | 4:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This company was chosen by my insurance provider. The driver called me when he arrived at my pickup site. He was courteous and professional. He was also a very good and safe driver.The van was clean. I arrived at my destination in plenty of time for my appointment.
This company was picked by my insurance company when I called the transportation company to see where they were at the driver told them he was waiting for me for 45 minutes and left. I was outside waiting for him and he never came in. I don't think he was even here. I'm calling my insurance company and tell them Not to use them look at their reviews
Called to express concern about a resident getting left on the wrong unit that belongs on a dementia unit and was put on hold and then got the answering machine. Poor customer service.
This is the absolute worst form of medical transportation I’ve ever experienced. From what I understand the company used to be pretty reputable organization until the son took over a father’s business. It is horrible treatment of people going to and from doctor or mental health centers. Just awful!
Company dropped patient off at doctors office and then canceled his pick up because patient needed assistance back into his home. The office called twice checking on the ride because it was taking so long. Two hours after appointment ended and a third call to the company was the office told that they had cancelled the appointment. Absolutely horrible service! SHAMEFUL!!
Genex Medical Transportation Inc has a 2.8 star rating with 13 reviews.
Genex Medical Transportation Inc is closed now. It will open at 4:30 a.m.
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