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Genesis St. John's
- Automotive
- St. John's, NL
About this business
Location details
515 Kenmount Rd, St. John's, NL, A1B 3P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zack Clarke was great to deal with. I have driven a Land Rover for a long time but loving my new Genesis GV70. Zack took the time to go through every feature in my new SUV and I never felt pressured into buying it. Thank you Zack!
We purchased a Genesis GV70 and just completed our first toad trip in Newfoundland. Zack, Nolan and Evan were a pleasure to deal with. We love our new vehicle and look forward to many more adventures in it.
Probably the poorest customer service Ive ever experienced. If it was just one time, I could have seen past it, but every-single-time, without fail, I try to contact Nolan it takes multiple days of calls texts and emails, or complaints to colleagues to prod him to check his messages/missed calls/emails. Absolutely ridiculous. On top of this, Ive requested other services which just get forgotten about. I’ve had my vehicle in for work about 4-5 times for very minor issues, but parts took over 3 weeks to arrive every time somet... read more
Absolutely fantastic and friendly service, I've never had a issue here compared to some other dealers!
My experience at this Genesis dealership was very disappointing. Communication was poor and follow-through was inconsistent throughout the process. I also raised concerns with the service/sales manager, but did not receive meaningful resolution or follow-up. Overall, I expected a higher level of accountability and customer service from management. I would not recommend this dealership based on my experience
Frequently asked questions about Genesis St. John's
How is Genesis St. John's rated?
Genesis St. John's has a 3.8 star rating with 25 reviews.
When is Genesis St. John's open?
Genesis St. John's is open now. It will close at 6:00 p.m.
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