This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Genesis of New Bern
- Automotive
- New Bern, NC
About this business
Location details
2910 US-70, New Bern, NC, 28564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased a used G80 from this dealership. Lots of promises for after sale service. (“Just let me know if you need anything and I’ll be here for you.”) Sadly, as usual, that was just puffing. (And I was a return customer). And I know the games dealerships play so knew it was all baloney. First service appointment no one would return my call to give an update. Not one call or email returned. One of the issues was so basic I asked how it was missed with their pre-sale multi-point inspection. Tech actually said “well, we have t... read more
Had an incredible experience at Genesis of New Bern. We had no intention of buying a vehicle when we went in to test drive the GV70 and GV80. Tommie our sales rep was super knowledgeable and easy to work with. No pressure at all. At the end of the day we were sold on the GV80 and we made the numbers work. Even signing was super easy and nothing like other dealers that we have been to. No pressure at all. We are enjoying our new ride and will be back for sure. If you want a fantastic vehicle with no hassle then reach out to T... read more
I had a great car buying experience thanks to Tyler Plante! He was respectful, knowledgeable and thorough with answering all our questions. I never felt pressured and he patiently walked me through all the features of the vehicle. I really appreciate the effort he put into making sure everything was handled properly. His dedication to service and customer care is outstanding. Thanks Tyler and Genesis of New Bern!
I’ve consistently had excellent experiences with the service department at Genesis of New Bern. The team is always professional, knowledgeable, and committed to providing outstanding customer service. I especially want to recognize Tonya and Seth, who have been incredibly helpful every time I’ve brought my vehicle in for service. They are always friendly, attentive, and willing to go the extra mile to ensure everything is taken care of properly. Whether it’s answering questions, providing updates, or helping coordinate servi... read more
Tyler was absolutely excellent. I would never hesitate to buy another car from him at this dealership
Frequently asked questions about Genesis of New Bern
How is Genesis of New Bern rated?
Genesis of New Bern has a 4.5 star rating with 51 reviews.
When is Genesis of New Bern open?
Genesis of New Bern is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com