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Genesis of Monroeville
- Automotive
- Monroeville, PA
About this business
Location details
1580 Golden Mile Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They called me 4 times to see a car. I said I will come today. I showed up at my 9:00 appointment and they had no clue what was going on. I told them they had a car for me to test drive, I waited more than and they said it sold. I ask why didn't they call me and let me know? He said oh well. I left and they could not care less. You would think if they called me 4 times on this car and I set up a date and time, they could have let me know, Very poor dealership!! Will go somewhere else to get a car.
My wife and I went to gettel genesis of sarasota and thank goodness we were greeted by a very professional salesperson by the name of Armondo. I wanted to look and maybe buy a G80 and ended up buying the G80 and a G70m for my wife. An awesome experience and would highly recommend buying this product and most of all go see ARMONDO.
Impossible to schedule valet service, 6 to 7 week wait, unacceptable when one takes into account that this is a luxury vehicle and at a premium cost. Staff is disorganized and incapble of responding. Calls are not returned, live chat is from an outside party and can't do anything.
If you enjoy the luxury of the Gensis vehicle with gas station customer service then I assure there is no better place to waste your time, money, and premium gas, the Genesis of Bowie. If you're like me, and your request is urgent and time sensitive, you have the convenience of scheduling an appointment, selecting a service and including notes online for a time where no technicians will be available and no one will read. When you walk into the service center the rep will be disappointed to see you and genuinely confused as ... read more
“My experience with Genesis of Norman was disappointing overall. The salesperson was helpful initially, but once the contract was signed, the level of service dropped significantly. I reached out multiple times and even spoke with two managers, yet my issue remains unresolved. For such a large purchase, I expected professionalism and support—not to be ignored. The contrast between the attention before signing and the lack of care afterward is unacceptable.” After several attempts with no feedback, I eventually reached out t... read more
Had a great experience with Steve Tapia over here. We live an hour away, didn’t wanna waste time and have been shopping around for a G70 to find the best price no money down. He gave me easily the best price by far, no bait and switch tactics with raising the price once I got there. Very transparent, no headaches, what he says is what he does. Highly recommend anyone that’s shopping around and wants the best price to go to Steve. He’s a straight shooter and will give you his best price upfront to get the deal done and not wa... read more
I recently scheduled my service for my GV70. The pick up/ drop off loaner was seamless. Alex Alvarado, Service Dept, was exceptionally helpful and very responsive. I was kept informed about the work performed. Honestly, Genesis of White Plains is by far the best dealership I’ve ever dealt with. (And I’ve dealt with a lot). Our salesman, Jeff Symeon, was a true no pressure guy. I totally appreciated that. The finance department was excellent. And now my first service appointment was fantastic. Everyone is friendly and help... read more
DON'T BUY A CAR HERE. I bought my Genesis GV80 in Sep 2023. It currently has just over 30K miles. No complaints with the car, but the dealership is beyond terrible. Almost every service experience I've had there has been negative. The latest is this: When I bought the car they told me I had complimentary service for 3 years or 36K miles. Today, I took the vehicle in for service and was told that I had "used up" my eight services. The sales team mentioned nothing about eight services, and the window sticker clearly says 3 yea... read more
Dirk was extremely professional and knowledgeable. The fact that he had personally owned the same model I was purchasing gave me confidence and made the experience even better.
Frequently asked questions about Genesis of Monroeville
How is Genesis of Monroeville rated?
Genesis of Monroeville has a 4.3 star rating with 61 reviews.
When is Genesis of Monroeville open?
Genesis of Monroeville is open now. It will close at 9:00 p.m.
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