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295 Morayfield Rd, Morayfield, QLD, 4506, Australia
Get directionsThe way Fitness Cartel Morayfield operates is unethical. When I joined, the staff filled in my details and submitted the agreement without letting me read it — no mention of the 12-month lock-in or $250 cancellation fee. After moving towns (where there is no fitness cartel within 100km) they were notified of this and did nothing about the cancellation for weeks, I then cancelled my card and Now they’re harassing me for money under a contract I never consented to, even though i have emails from Tegan stating THEIR staff handl... read more
The gym is good. Clean and lots of equipment. But have noticed a lot of the time when walking in and out that staff don’t acknowledge members - they are often talking amongst themselves. Have worked in gym reception myself before so I know what it’s like but I have seen this lack of acknowledgement of customers many times now and I think it’s just an easy part of customer service to pause the conversation with a colleague for a sec to give a smile or say hi/bye to a member ☺️
Love The team!
Brad and Tegan are amazing! The improvement on the team culture is amazing
New layout of the upstairs leg equipment is shocking, complelty inconvenient when busy and too have the leg extension kicking out to a busy walkway between the treadmills is dumb, constantly nearly hitting people
Genesis Health and Fitness Morayfield has a 4.4 star rating with 276 reviews.
Genesis Health and Fitness Morayfield is open now. It is open 24/7.
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